Complimentary AM Attendant

Posted on Sep 26, 2024 by Homewood San Diego Mission Valley
San Diego, CA
Other
Immediate Start
Annual Salary
Full-Time
Job Summary:

The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.

Responsibilities:

QUALIFICATIONS:

Ability to perform job function with attention to detail speed and accuracy

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays

Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property

Must be able to obtain and provide Food Handlers card as required by city/county/state

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Ability to handle stressful situations in a calm professional manner

Understanding of hotel products and guest services

Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.

Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette

Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel.

Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing

Ability to read comprehend and write simple instructions and/or short correspondence and memos

Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy

RESPONSIBILITIES:

Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.

Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests’ stay

Greet and seat guests at appropriate tables in a timely manner.

Ensure quality control of menus with regard to cleanliness and appearance.

Clear clean and reset tables/hotel spaces per client request or management instruction

Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift

Accommodate any special requests made by a guest or offer appropriate alternatives.

Communicate with all departments regarding in house VIPs and any special requests/needs

Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas

Ability to answer the telephone according to standards.

Have a complete knowledge of standards of service for receiving a room service order.

Have a thorough knowledge of menus and current specials in all applicable departments.

Carry out cashiering functions in closing checks and end of shift paperwork.

Perform opening and closing procedures and side work duties according to station rotation assignment.

Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do

Perform any other duties or attend meetings as requested by management.

Interact and occasionally have unsupervised contact with guests and/or colleagues

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

Property Details:

HOMEWOOD SUITES BY HILTON SAN DIEGO MISSION VALLEY/ZOOThe brand-new Homewood Suites by Hilton San Diego Mission Valley/Zoo is an all-suite hotel - in Mission Valley. Centrally located near Hotel Circle, just off the I-8 and near the I-5, we’re close to -many of San Diego’s most popular attractions like San Diego Zoo, SeaWorld San Diego, Qualcomm Stadium, Balboa Park, the USS Midway, the Reuben H. Fleet Science Center, Gaslamp Quarter, and of course the world-famous San Diego beaches. At the Homewood Suites by Hilton San Diego Mission Valley/Zoo experience modern accommodations, contemporary furnishings, and deluxe amenities.

SUITES, SUITES, SUITESWhen is a hotel room more than a hotel room? When it’s a suite. Our San Diego Mission Valley Suites are spacious and well appointed, each of our guest suites offer a choice of one king or two queen beds, as well as free Wi-Fi, a microwave, and refrigerator. Need a bit more space and privacy? Our One Bedroom Suites are the perfect choice for families on vacation, or business travelers on an extended stay in Mission Valley looking for a home-like experience.

As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Compensation Min:

USD $16.00/Hr.

Compensation Mid:

USD $17.93/Hr.

Compensation Max:

USD $21.52/Hr.

Reference: 202539705

https://jobs.careeraddict.com/post/95605938

Complimentary AM Attendant

Posted on Sep 26, 2024 by Homewood San Diego Mission Valley

San Diego, CA
Other
Immediate Start
Annual Salary
Full-Time
Job Summary:

The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.

Responsibilities:

QUALIFICATIONS:

Ability to perform job function with attention to detail speed and accuracy

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays

Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property

Must be able to obtain and provide Food Handlers card as required by city/county/state

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Ability to handle stressful situations in a calm professional manner

Understanding of hotel products and guest services

Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.

Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette

Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel.

Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing

Ability to read comprehend and write simple instructions and/or short correspondence and memos

Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy

RESPONSIBILITIES:

Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.

Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests’ stay

Greet and seat guests at appropriate tables in a timely manner.

Ensure quality control of menus with regard to cleanliness and appearance.

Clear clean and reset tables/hotel spaces per client request or management instruction

Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift

Accommodate any special requests made by a guest or offer appropriate alternatives.

Communicate with all departments regarding in house VIPs and any special requests/needs

Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas

Ability to answer the telephone according to standards.

Have a complete knowledge of standards of service for receiving a room service order.

Have a thorough knowledge of menus and current specials in all applicable departments.

Carry out cashiering functions in closing checks and end of shift paperwork.

Perform opening and closing procedures and side work duties according to station rotation assignment.

Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do

Perform any other duties or attend meetings as requested by management.

Interact and occasionally have unsupervised contact with guests and/or colleagues

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

Property Details:

HOMEWOOD SUITES BY HILTON SAN DIEGO MISSION VALLEY/ZOOThe brand-new Homewood Suites by Hilton San Diego Mission Valley/Zoo is an all-suite hotel - in Mission Valley. Centrally located near Hotel Circle, just off the I-8 and near the I-5, we’re close to -many of San Diego’s most popular attractions like San Diego Zoo, SeaWorld San Diego, Qualcomm Stadium, Balboa Park, the USS Midway, the Reuben H. Fleet Science Center, Gaslamp Quarter, and of course the world-famous San Diego beaches. At the Homewood Suites by Hilton San Diego Mission Valley/Zoo experience modern accommodations, contemporary furnishings, and deluxe amenities.

SUITES, SUITES, SUITESWhen is a hotel room more than a hotel room? When it’s a suite. Our San Diego Mission Valley Suites are spacious and well appointed, each of our guest suites offer a choice of one king or two queen beds, as well as free Wi-Fi, a microwave, and refrigerator. Need a bit more space and privacy? Our One Bedroom Suites are the perfect choice for families on vacation, or business travelers on an extended stay in Mission Valley looking for a home-like experience.

As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Compensation Min:

USD $16.00/Hr.

Compensation Mid:

USD $17.93/Hr.

Compensation Max:

USD $21.52/Hr.

Reference: 202539705

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test