Location:

This position is located at 2330 Kalakaua Ave, Honolulu, Hawaii, 96815 United States

Role Summary:

The Senior Assistant Visual Manager is a leader within the District and Region. They prioritize their store and team to create a visually engaging environment through application of display and merchandising. The Senior Assistant Visual Manager leads other special projects supporting district visual initiatives or career growth interests. 

Role Responsibilities:

Brand Experience

Acts as a brand ambassador and reflects the company values; partners with the leadership team(s) on the creation of an engaging visual experience that appeals to the Free People customer

Demonstrates awareness of the impact that display and merchandising have on the overall store; interprets and executes seasonal visual display direction to create unique experiences in all locations

Takes a forward-thinking approach to the customer experience through in-store marketing, merchandising, display, and outfitting to create a compelling store environment

Leadership + Team Management

Trains the team(s) on store visual processes, merchandise placement, and standards; sets clear objectives and expectations by directing others on Home Office visual information and special projects

Mentors Assistant Visual Managers and acts as a resource within the district and region; leads district visual development through conference calls, workshops, prototypes, and new store openings

Maintains responsibility and ownership of own development and professional growth

Visual + Business Operations

Collaborates with the district and store leadership team(s) to plan a strategic approach to daily, weekly, and monthly brand business priorities; takes initiative to understand payroll and protects the balance visual tasking and service

Adapts and enhances visual direction and inspiration provided by the Brand Creative Team to meet the unique needs of the store; utilizes reporting tools to identify business opportunities with product placement, outfitting, and stock levels

Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns

Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported

Builds and maintains productive partnerships with members of the Home Office, regional, district, and store teams; when applicable provides support to neighboring stores in the district

Communicates on District, Regional, and special project forums to provide meaningful insight related to the store experience; submits store environment photos to highlight merchandising and display updates

Embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning; supports new and ongoing development and training needs for District or Regional leadership

Role Qualifications:

Builds relationships naturally, embraces individuality and fosters diversity

Proven experience in concept execution ensuring a high-level of craftsmanship

Exceptional decision-making skills with ability to thrive in a fast-pace rapidly evolving environment

Tenure within Free People stores and passion for the brand

Ability to work flexible hours to meet the needs of the role and store’s business demand

Occasional travel; leads prototypes, landmark store visual support, store openings, meetings and display workshops when applicable

The Perks:

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Free People Wage Transparency:

To view information related to various state-specific wage transparency laws, . Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.