Overview:

At FutureCare, our Patient Account Associate professionals are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered.  This position is an associate to the Patient Account Coordinator with day-to-day processing and coordination of billing and receivable information between the facility and the Corporate Office.

Voted 12 years in a row in The Baltimore Sun as a “Top Workplace” and recognized in US Newsweek’s publication as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care.  We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Tuition Reimbursement, Career Growth Ladder, Employee Assistance Program (EAP), Referral Bonus Program, and a 401K Plan. 

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Responsibilities:

Perform verification of medical insurances

Input, review, and frequent maintenance of admissions data

Conduct daily census reporting

Review AR and communicate outstanding balances with residents/RP/POA as required

Prepare and issue collection letters, including follow-up calls as needed

Maintain resident funds accounts in accordance with State COMAR regulations

Maintain resident confidence by keeping resident information confidential

Qualifications:

High school diploma or equivalent required; as well as college courses in accounting strongly preferred

Must have computer experience (Microsoft Office including Word and Excel)

Proven experience in medical collections highly preferred

Effective communication skills- including written and verbal

Excellent organization and time management skills

Previous experience in a skilled nursing facility environment is a plus