Lobby Ambassador - Lead Concierge - Downtown Chicago Highrise

Posted on Sep 26, 2024 by Titan Security
Chicago, IL
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:

Do you like helping people and want a job where you can make a positive impact? Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you won’t feel like a “number”, but big enough that we can provide security and hospitality services at iconic locations like Willis Tower and Millennium Park. Visit us at to learn more!

We are hiring experienced security and hospitality professionals for Concierge roles at Class A Commercial Office High Rises in Downtown Chicago.

Responsibilities:

Creates positive, memorable, and an efficient interaction at the exterior of the building, within the building lobby and front desk.

Proactively greets guests on exterior of the building and inside the lobby environment, identifying needs and fulfilling appropriately.

Monitors traffic flow and lines within the lobby and at the lobby desk; directing guests to appropriate areas to minimize wait times.

Actively identifies, acknowledges, diagnoses, and resolves guest concerns as they arrive outside and enter the property

Enthusiastically promotes amenities of the building.

Maintains accurate knowledge of groups and events that are onsite and happening within the building

Promotes team work and quality service through daily communications and coordination with other departments.

Develops and maintains positive working relationships with others, and support team to reach common goals.

Coordinate transportation (e.g., taxicab, Uber and Lyft pickups) for guests.

Appropriately utilizes tablet devices to help facilitate the arrival of guests and tenants at the turnstiles

Exceeds standards for personal appearance and grooming at all times.

Facilitates lobby safety, cleanliness, and security.

Perform key front desk agent and administrative functions as directed.

Performs all other job-related duties as assigned.

Qualifications:

Required Qualifications of Security Officers:

• Must be at least 18 years of age.

• High School diploma or general education degree (GED)

• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements.

• Able to pass pre-employment drug screen and criminal background check.

• Able to read, write, speak, and understand English

• Able to meet physical essential functions of the job, which include standing and foot patrols(up to 5 mi per shift), walking up and down stairs, perimiter patrols in increment weather; responsibilites can include lifting 50+ lbs

customer service CSR retail cashier home care barista warehou

Preferred Qualifications of Security Officers:

• 2 year experience as a security officer or in a customer service, retail, hotel or restaurant position.

• Bi-lingual considered a plus.

• Proficiency with Microsoft Office software

customer service CSR retail cashier home care barista warehou

Pay and Benefits for Security Officers:

• $20.00 - 25.00 / hour

• Paid time off and paid holidays

• Medical and Dental insurance

• Opportunities for career growth and promotion

• Skills-enhancing training

customer service CSR retail cashier home care barista warehou

EOE/M/F/D/V

#HP

Reference: 202543241

https://jobs.careeraddict.com/post/95602401

Lobby Ambassador - Lead Concierge - Downtown Chicago Highrise

Posted on Sep 26, 2024 by Titan Security

Chicago, IL
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:

Do you like helping people and want a job where you can make a positive impact? Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you won’t feel like a “number”, but big enough that we can provide security and hospitality services at iconic locations like Willis Tower and Millennium Park. Visit us at to learn more!

We are hiring experienced security and hospitality professionals for Concierge roles at Class A Commercial Office High Rises in Downtown Chicago.

Responsibilities:

Creates positive, memorable, and an efficient interaction at the exterior of the building, within the building lobby and front desk.

Proactively greets guests on exterior of the building and inside the lobby environment, identifying needs and fulfilling appropriately.

Monitors traffic flow and lines within the lobby and at the lobby desk; directing guests to appropriate areas to minimize wait times.

Actively identifies, acknowledges, diagnoses, and resolves guest concerns as they arrive outside and enter the property

Enthusiastically promotes amenities of the building.

Maintains accurate knowledge of groups and events that are onsite and happening within the building

Promotes team work and quality service through daily communications and coordination with other departments.

Develops and maintains positive working relationships with others, and support team to reach common goals.

Coordinate transportation (e.g., taxicab, Uber and Lyft pickups) for guests.

Appropriately utilizes tablet devices to help facilitate the arrival of guests and tenants at the turnstiles

Exceeds standards for personal appearance and grooming at all times.

Facilitates lobby safety, cleanliness, and security.

Perform key front desk agent and administrative functions as directed.

Performs all other job-related duties as assigned.

Qualifications:

Required Qualifications of Security Officers:

• Must be at least 18 years of age.

• High School diploma or general education degree (GED)

• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements.

• Able to pass pre-employment drug screen and criminal background check.

• Able to read, write, speak, and understand English

• Able to meet physical essential functions of the job, which include standing and foot patrols(up to 5 mi per shift), walking up and down stairs, perimiter patrols in increment weather; responsibilites can include lifting 50+ lbs

customer service CSR retail cashier home care barista warehou

Preferred Qualifications of Security Officers:

• 2 year experience as a security officer or in a customer service, retail, hotel or restaurant position.

• Bi-lingual considered a plus.

• Proficiency with Microsoft Office software

customer service CSR retail cashier home care barista warehou

Pay and Benefits for Security Officers:

• $20.00 - 25.00 / hour

• Paid time off and paid holidays

• Medical and Dental insurance

• Opportunities for career growth and promotion

• Skills-enhancing training

customer service CSR retail cashier home care barista warehou

EOE/M/F/D/V

#HP

Reference: 202543241

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