Overview:

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Project Coordinator supporting our National Center office that is located in Dallas, TX. This role can be home based. 

The Project Coordinator is esponsible for providing administrative and general operations support for Quality, Outcomes Research & Analytics (QORA) team. Provides contracting support services, timely internal customer service, database entry for contracts and customer subscription data, and other administrative efforts as assigned. Communicates guidance to staff and stakeholders on contracting process, needs, and status updates. Tracks and monitors customer agreement requests from submission to execution, collaborating as needed with QORA Operations team and American Heart Association Legal team. Supports customer subscription invoicing process and customer data management as needed.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on , , , , and at heart.jobs.

Responsibilities:

Provides administrative and operations support for QORA team

Provides coworkers and other stakeholders with excellent customer service, responding to requests in a timely manner and adhering to deadlines as appropriate.

Facilitates contract and other account services requests, prepare contracts, and ensure completion and close-out of open internal service requests. Processes contracts and invoices as needed.

Evaluates and maintains information and accurate data for compliance requirements, CRM database, and other internal reporting needs. Collaborates with internal and external customers to ensure data and documentation is accurate and meets expectations. Conducts data audits as needed.

Utilize vendor and/or the American Heart Association systems (e.g. E1, Optimus, etc.) efficiently and competently to complete duties/projects.

Develops and maintains documentation on key administrative processes

Qualifications:

High School Diploma or Equivalent required.

2 to 5 years of experience in project coordination or related field.

Proficiency in basic contract processes.

Ability to prepare clear and professional written and presentation communications in English.

Excellence in customer service.

Compensation & Benefits:

The expected pay range will be $45,000.00 to $55,000.00 Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.  The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit to see more details.

Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.

Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.  

Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

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The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

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