Portfolio Credit Control are working with a Global recognised Executive Search Firm to recruit a Credit Control Manager that can also oversee the Sales Ledger on a 12m FTC that is paying up to £50,000, you'll be overseeing a Team of 3, 1 being Junior.

The role would ideally be based in London or Birmingham - with a working arrangement of 2 days in the office and 3 days WFH, also 1 anchor day per month where Teams will meet up.

The UK-based finance team is fully responsible for the financial management of the UK business and has recently assumed control of the US operations.

They are looking for a candidate that has a strong professional personality, who is able to build relationships across the business internally liaising with Consultants and Executive Assistants to enable the effective escalation of issues, ensuring clients are treated with respect and issues are resolved timely and appropriately.

Responsibilities

Manage the downloading and actioning of the weekly debtor's report into Excel
Manage the commercial credit control ledger (approx. 300 clients with a value of £8m over 20+ Practices)
Managing the credit control team and all output
Contacting clients to confirm payment of invoices via telephone & email
Interact with EAs/support staff to educate them on processes and assist with reviewing debtors regularly
Manage and or escalate bad debt provisions where appropriate
Keep accurate notes of conversations held with clients/consultants
Always ensure the implementation of credit policy
Utilise finance packages to ensure the accuracy of data
Investigation into queries/payment issues using various resources
Provide analysis and KPIs regarding debtors, report on invoices paid
Work closely and effectively with the Sales Ledger team
Escalate queries and client issues to the appropriate person(s) where required
Set follow-up dates for the diary to review the account, as necessary
Manage your teams to ensure productive and correct output

The Individual

Knowledge

Demonstrable experience in credit control management
Experience working in Recruitment/Professional Services background (preferred but not essential)
Advanced IT skills, Microsoft 365 and expert Excel skills
Experience managing a small team

Skills

Excellent communication and writing skills
Stakeholder management and relationship-building skills
Strong problem-solving skills
Collaborative approach
Can think strategically whilst being hands-on
Team player
Proactive
Democratic management style

Ability

Solutions oriented
Completer finisher
Pace and energy
Detail oriented
Results driven
Organised multitasker
Benefits

Benefits are for employees and LLP members who have passed their 3-month probationary period.
Simplyhealth Plan
My Wellbeing
Employee Assistance Programme (available from the first day of employment)
Group Company Pension - Company contributes 5%, employees 3%
Work-from-home allowance (for contracts of 1 years plus)
Give As You Earn
Volunteering Day
Holidays (accruable from the start date)
Full year: 25 days holiday + 3 gift days for the Christmas closure + national bank holidays (pro-rata if part-time)

Other Policies

Family Friendly Policies
Menopause Policy
Inclusion & Diversity
Purple Passport
Mental Health
Diversity, Equity & Inclusion

Our client is committed to continually improving the diversity of our workforce through the attraction, retention, and development of a diverse range of talented people. They want people to be comfortable bringing their whole selves to work and recognise that inclusion brings further opportunities for innovation and creativity.

We welcome all new employees to get involved by joining one of our Allies groups or simply being part of one of our many initiatives to help us promote Inclusion in our business. Our Inclusion & Diversity agenda is driven by our I&D Council and our Allies Programmes, and we celebrate our diversity each year with our 'Unlimited Festival.'

As an equal opportunities' employer, Our client is committed to the equal treatment of all current and prospective employees and does not condone discrimination of any kind. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our business, and we will support any requirements for reasonable adjustments.

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INDCC