Job Description

Summary

The Housekeeping Supervisor maintain areas of responsibility by constant inspection, reporting and follow up in line with TLN standards

Job Posting Deadline

Applications for this position will be accepted until October 15, 2024

Essential Job Functions 

•  Check with the morning manager or supervisor for room status to follow up, and update front office with room status

•   Check all public areas for proper appearance

•   Run on occupancy report to do the turn down assignments

•   Report to shift on time

•   Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook

•   Direct and assist in assigning work to personal

•   Supervise and inspect so that housekeeping service consistently meets the Little Nell standards

•   Spot check all public areas and follow up as needed and make recommendations for the next shift

•   Make sure all door outlets are secure

•   Verify that all lost and found is logged daily

•   Monitor guest request to be perform on a timely basis

•   These areas are not limited to other combinations

•   Check the storage for all supplies once per week on Mondays

•   Ability to keep ongoing inventory of cleaning supplies in stock by notifying Supervisor

•   Maintain clean and organized storage areas

•   Ability to understand the safety aspects and be in compliance with OSHA on cleaning chemicals, mixing, and storing

•   Report all maintenance requests and mechanical deficiencies

•   Must be able to work any day from 3:30 pm – 11:00 pm or 12:00 am depending on occupancy levels (i.e. winter holidays)

•   Make manager aware of guest’s comments and complaints

•   Has friendly and polite attitude towards guests and co-workers

•   Must be detail oriented and like to clean

•   Must adhere to all hotel policies and procedures

•   Attend all schedules meetings and perform other tasks asked by management

•   Comply with all policies and procedures for the Housekeeping Department, The Little Nell, and Aspen One

•   Is familiar with Hotel fire and safety procedures

•   Assist in emergency and security procedures as directed by management

•   Complete tasks and projects delegated by management and assist other departments as business volumes and staff levels