Accounts Receivables Manager

Posted on Sep 26, 2024 by FAIRMONT
Santa Monica, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description

Reporting to the Director of Finance and Assistant Director of Finance, responsibilities and essential job functions include but are not limited to the following:     

Justify approval of credit to guest and other customers according to established hotel credit policy for the purpose of protecting the interests of the hotel.

Regularly follow up on the collection of accounts receivable, and reports immediately to the Controller any unfavorable credit standing information on customers to ensure an optimum collection effort.

Review and analyze the A/R aging report and supporting documents to verify accuracy of the balances.

Delegate and/or attend to all customer complaints, requests and inquiries for the purpose of providing the best service to our customers.

Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge backs, by verifying the information and, after obtaining the Accounting Manager or the accounting manager’s designates approval, making the appropriate corrections as required.

Supervise the preparation and issuance of statements on an accurate and timely basis to ensure timely payments.

Perform all collection call/email activity and maintains a log of all calls/emails made and collection progress in order to provide a smooth and accurate collection process. 

Billing approved group and transient accounts with the appropriate supporting documentation.

Posting guest, credit card, and miscellaneous payments accurately.

Must be familiar with, and have a commitment to follow all local and corporate policies and procedures as they relate to Accounts Receivable.

Prepare account billings promptly and accurately with required supporting documentation.

Post checks/ payments to the city ledger on a daily basis. Follow up on any payments that are over or short of the invoiced amount.

Maintain up-to-date files for all outstanding accounts alphabetically by name.

Assist the accounting manager in the completion of duties such as performing credit references, attending pre and post convention meetings, placing collection calls, or placing initial follow-up billing calls.

Assist the assistant controller, if necessary, in reconciling the City Ledger totals.

To be familiar with all Hotel operating systems and software including Secure Pay, PMS (Opera Cloud), GFS, and EXCEL.

To monitor house account adjustments.

To participate in month-end journal entries, according to the company policy and using standard templates.

To compile month-end statistical information for financial statements.

Facilitate monthly credit meetings with directors to review financial standings and promptly address any critical issues. 

Perform other various related tasks as requested by the Controller and/or Assistant Controller and Accounting Manager

Reference: 202501488

https://jobs.careeraddict.com/post/95585801

Accounts Receivables Manager

Posted on Sep 26, 2024 by FAIRMONT

Santa Monica, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description

Reporting to the Director of Finance and Assistant Director of Finance, responsibilities and essential job functions include but are not limited to the following:     

Justify approval of credit to guest and other customers according to established hotel credit policy for the purpose of protecting the interests of the hotel.

Regularly follow up on the collection of accounts receivable, and reports immediately to the Controller any unfavorable credit standing information on customers to ensure an optimum collection effort.

Review and analyze the A/R aging report and supporting documents to verify accuracy of the balances.

Delegate and/or attend to all customer complaints, requests and inquiries for the purpose of providing the best service to our customers.

Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge backs, by verifying the information and, after obtaining the Accounting Manager or the accounting manager’s designates approval, making the appropriate corrections as required.

Supervise the preparation and issuance of statements on an accurate and timely basis to ensure timely payments.

Perform all collection call/email activity and maintains a log of all calls/emails made and collection progress in order to provide a smooth and accurate collection process. 

Billing approved group and transient accounts with the appropriate supporting documentation.

Posting guest, credit card, and miscellaneous payments accurately.

Must be familiar with, and have a commitment to follow all local and corporate policies and procedures as they relate to Accounts Receivable.

Prepare account billings promptly and accurately with required supporting documentation.

Post checks/ payments to the city ledger on a daily basis. Follow up on any payments that are over or short of the invoiced amount.

Maintain up-to-date files for all outstanding accounts alphabetically by name.

Assist the accounting manager in the completion of duties such as performing credit references, attending pre and post convention meetings, placing collection calls, or placing initial follow-up billing calls.

Assist the assistant controller, if necessary, in reconciling the City Ledger totals.

To be familiar with all Hotel operating systems and software including Secure Pay, PMS (Opera Cloud), GFS, and EXCEL.

To monitor house account adjustments.

To participate in month-end journal entries, according to the company policy and using standard templates.

To compile month-end statistical information for financial statements.

Facilitate monthly credit meetings with directors to review financial standings and promptly address any critical issues. 

Perform other various related tasks as requested by the Controller and/or Assistant Controller and Accounting Manager

Reference: 202501488

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