National Account Manager
Posted on Sep 26, 2024 by A Place For Mom
Tampa, FL
Accountancy
Immediate Start
Annual Salary
Full-Time
Job Description
The Position
The National Accounts Manager is directly responsible for A Place for Mom’s corporate account relationships with designated national and regional customers. The primary goal of the position is to drive significant revenue and move-in growth within our external customers. This position is responsible for delivering the results through the sharing of performance data, frequent corporate- and regional-level contact, the creation and successful roll out of customer-facing programs, and ongoing customer education. The position holds the keys to ensuring our customer relationships are excellent by promoting positive outcomes and monitoring programs that drive successful results to our customers. Success is measured by adherence to and full adoption of APFM values in all areas of the job.
Who you are
The ideal candidate is both a sales person AND an account manager who is highly competitive, results oriented and dedicated to working with our customer organizations to grow revenue. He/she is an excellent communicator – both verbal and written – and has tremendous analytical and follow up skills.
What you will do
Develops creative campaigns, programs and monitoring tools to positively impact the move-in success of our national and regional customers.
Deliver monthly data packages to our customers to help them understand market trends, action smart insights and drive their business performance.
Maintains relationships with C-level, Divisional, and Regional players at corporations to keep them informed and up-to-date on APFM activity, as well as to ensure that customer satisfaction and move-in goals are being met.
Face-to-face visits with designated customer organizations to conduct business reviews, execute regional roadshows, attend leadership meetings, promote new programs and ensure customer satisfaction.
Assists with maintaining the database of all multi-property senior living companies and takes actions to ensure that their entire portfolio of communities is on the A Place for Mom Referral service. Follows acquisitions within the industry and ensures that any “transition properties” remain customers of A Place for Mom.
Assists with the creation and execution of educational webinars designed to improve the community customers’ ability to convert APFM leads.
Attends tradeshows and utilizes this time to set appointments in advance to meet with customers and review their results with APFM referrals.
Ensures no loss of current APFM customers.
Help to resolve invoice disputes in a fair and equitable manner, communicating those results to customers in a supportive and positive manner.
Incorporate APFM Values into each customer and co-worker interaction.
Other tasks as assigned.
The Position
The National Accounts Manager is directly responsible for A Place for Mom’s corporate account relationships with designated national and regional customers. The primary goal of the position is to drive significant revenue and move-in growth within our external customers. This position is responsible for delivering the results through the sharing of performance data, frequent corporate- and regional-level contact, the creation and successful roll out of customer-facing programs, and ongoing customer education. The position holds the keys to ensuring our customer relationships are excellent by promoting positive outcomes and monitoring programs that drive successful results to our customers. Success is measured by adherence to and full adoption of APFM values in all areas of the job.
Who you are
The ideal candidate is both a sales person AND an account manager who is highly competitive, results oriented and dedicated to working with our customer organizations to grow revenue. He/she is an excellent communicator – both verbal and written – and has tremendous analytical and follow up skills.
What you will do
Develops creative campaigns, programs and monitoring tools to positively impact the move-in success of our national and regional customers.
Deliver monthly data packages to our customers to help them understand market trends, action smart insights and drive their business performance.
Maintains relationships with C-level, Divisional, and Regional players at corporations to keep them informed and up-to-date on APFM activity, as well as to ensure that customer satisfaction and move-in goals are being met.
Face-to-face visits with designated customer organizations to conduct business reviews, execute regional roadshows, attend leadership meetings, promote new programs and ensure customer satisfaction.
Assists with maintaining the database of all multi-property senior living companies and takes actions to ensure that their entire portfolio of communities is on the A Place for Mom Referral service. Follows acquisitions within the industry and ensures that any “transition properties” remain customers of A Place for Mom.
Assists with the creation and execution of educational webinars designed to improve the community customers’ ability to convert APFM leads.
Attends tradeshows and utilizes this time to set appointments in advance to meet with customers and review their results with APFM referrals.
Ensures no loss of current APFM customers.
Help to resolve invoice disputes in a fair and equitable manner, communicating those results to customers in a supportive and positive manner.
Incorporate APFM Values into each customer and co-worker interaction.
Other tasks as assigned.
Reference: 202501507
https://jobs.careeraddict.com/post/95585781
National Account Manager
Posted on Sep 26, 2024 by A Place For Mom
Tampa, FL
Accountancy
Immediate Start
Annual Salary
Full-Time
Job Description
The Position
The National Accounts Manager is directly responsible for A Place for Mom’s corporate account relationships with designated national and regional customers. The primary goal of the position is to drive significant revenue and move-in growth within our external customers. This position is responsible for delivering the results through the sharing of performance data, frequent corporate- and regional-level contact, the creation and successful roll out of customer-facing programs, and ongoing customer education. The position holds the keys to ensuring our customer relationships are excellent by promoting positive outcomes and monitoring programs that drive successful results to our customers. Success is measured by adherence to and full adoption of APFM values in all areas of the job.
Who you are
The ideal candidate is both a sales person AND an account manager who is highly competitive, results oriented and dedicated to working with our customer organizations to grow revenue. He/she is an excellent communicator – both verbal and written – and has tremendous analytical and follow up skills.
What you will do
Develops creative campaigns, programs and monitoring tools to positively impact the move-in success of our national and regional customers.
Deliver monthly data packages to our customers to help them understand market trends, action smart insights and drive their business performance.
Maintains relationships with C-level, Divisional, and Regional players at corporations to keep them informed and up-to-date on APFM activity, as well as to ensure that customer satisfaction and move-in goals are being met.
Face-to-face visits with designated customer organizations to conduct business reviews, execute regional roadshows, attend leadership meetings, promote new programs and ensure customer satisfaction.
Assists with maintaining the database of all multi-property senior living companies and takes actions to ensure that their entire portfolio of communities is on the A Place for Mom Referral service. Follows acquisitions within the industry and ensures that any “transition properties” remain customers of A Place for Mom.
Assists with the creation and execution of educational webinars designed to improve the community customers’ ability to convert APFM leads.
Attends tradeshows and utilizes this time to set appointments in advance to meet with customers and review their results with APFM referrals.
Ensures no loss of current APFM customers.
Help to resolve invoice disputes in a fair and equitable manner, communicating those results to customers in a supportive and positive manner.
Incorporate APFM Values into each customer and co-worker interaction.
Other tasks as assigned.
The Position
The National Accounts Manager is directly responsible for A Place for Mom’s corporate account relationships with designated national and regional customers. The primary goal of the position is to drive significant revenue and move-in growth within our external customers. This position is responsible for delivering the results through the sharing of performance data, frequent corporate- and regional-level contact, the creation and successful roll out of customer-facing programs, and ongoing customer education. The position holds the keys to ensuring our customer relationships are excellent by promoting positive outcomes and monitoring programs that drive successful results to our customers. Success is measured by adherence to and full adoption of APFM values in all areas of the job.
Who you are
The ideal candidate is both a sales person AND an account manager who is highly competitive, results oriented and dedicated to working with our customer organizations to grow revenue. He/she is an excellent communicator – both verbal and written – and has tremendous analytical and follow up skills.
What you will do
Develops creative campaigns, programs and monitoring tools to positively impact the move-in success of our national and regional customers.
Deliver monthly data packages to our customers to help them understand market trends, action smart insights and drive their business performance.
Maintains relationships with C-level, Divisional, and Regional players at corporations to keep them informed and up-to-date on APFM activity, as well as to ensure that customer satisfaction and move-in goals are being met.
Face-to-face visits with designated customer organizations to conduct business reviews, execute regional roadshows, attend leadership meetings, promote new programs and ensure customer satisfaction.
Assists with maintaining the database of all multi-property senior living companies and takes actions to ensure that their entire portfolio of communities is on the A Place for Mom Referral service. Follows acquisitions within the industry and ensures that any “transition properties” remain customers of A Place for Mom.
Assists with the creation and execution of educational webinars designed to improve the community customers’ ability to convert APFM leads.
Attends tradeshows and utilizes this time to set appointments in advance to meet with customers and review their results with APFM referrals.
Ensures no loss of current APFM customers.
Help to resolve invoice disputes in a fair and equitable manner, communicating those results to customers in a supportive and positive manner.
Incorporate APFM Values into each customer and co-worker interaction.
Other tasks as assigned.
Reference: 202501507
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