Job Description

Responsible for providing a safe and secure atmosphere for guests and Team Members and safeguard the property and Company assets from external/internal threats. Officers are expected to respond to property related emergencies and assist to the best of their abilities whenever it is required.

Patrolling through the property (nongaming attractions, back of the house areas, hotel areas, gaming areas, and outdoor areas) by means of standing, walking, driving a motorized vehicle, or by riding a bicycle looking for disturbances, illegal activity, or safety hazards and take appropriate action when needed.

Providing a Security presence in all areas accessible to the general public.

Provide excellent communication skills (polite and professional) while interacting with guests and team members regardless of the situation and demeanor being presented.

Listen/communicate using a two-way radio and/or smartphone in fast paced loud environment.

Interact with guests and Team Members face to face or utilizing a telephone to communicate a message or investigate an incident.

Respond to emergencies in accordance with all applicable laws and Company and departmental policies and procedures.

Perform investigations related to incidents (criminal, medical, accidents, complaints, and missing property) and produce a comprehensive incident report on the subject if required.

During escalated situations, Officers are to remain composed, maintain a level tone of voice (unless a command voice is needed), be aware of proper spacing, and use professional language at all times.

Responsible for the security of all keys.

Complete required paperwork related to shift activities.

Other duties assigned by Supervisors and Management.