Customer Service Representative - Office Based

Posted on Sep 26, 2024 by Mercury Pharmacy Services
Mountlake Terrace, WA
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description

We are seeking empathetic and professional Customer Service Representatives who take pride in offering compassionate care to healthcare providers and elderly patients. 

This role, available in both full-time and part-time capacities, involves primarily handling incoming customer service calls.  You will be an empathetic voice and support for our customers, and patients, ensuring their pharmacy needs are met with the utmost care and efficiency. 

Our Customer Service Representatives are key members of our team, the face of our company.

THE RIGHT PERSON CAN START IMMEDIATELY!!!

Key Responsibilities:

Efficiently handle incoming calls from patients and healthcare providers.

Processing faxed and verbal refill requests with accuracy and empathy.

Assist elderly patients and their caregivers with pharmacy-related inquiries. 

Collaborate with healthcare providers for prescription authorizations and patient care coordination.

Work closely with internal teams to ensure patient support.

Reference: 202503569

https://jobs.careeraddict.com/post/95583719

Customer Service Representative - Office Based

Posted on Sep 26, 2024 by Mercury Pharmacy Services

Mountlake Terrace, WA
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description

We are seeking empathetic and professional Customer Service Representatives who take pride in offering compassionate care to healthcare providers and elderly patients. 

This role, available in both full-time and part-time capacities, involves primarily handling incoming customer service calls.  You will be an empathetic voice and support for our customers, and patients, ensuring their pharmacy needs are met with the utmost care and efficiency. 

Our Customer Service Representatives are key members of our team, the face of our company.

THE RIGHT PERSON CAN START IMMEDIATELY!!!

Key Responsibilities:

Efficiently handle incoming calls from patients and healthcare providers.

Processing faxed and verbal refill requests with accuracy and empathy.

Assist elderly patients and their caregivers with pharmacy-related inquiries. 

Collaborate with healthcare providers for prescription authorizations and patient care coordination.

Work closely with internal teams to ensure patient support.

Reference: 202503569

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