79656 - Troubleperson

This Troubleperson will report to the field staff supervisor and will work within Network Operations based in our Croydon office. You will be a permanent employee in our UK Power Networks team.

You will attract a salary of £45,118 (Plus Shift Allowance) per annum, London weighting and a bonus of 3%

If you are successful, you will need to undertake a medical and DBS reference check

Close Date:. 06/10/2024

We also provide the following additional benefits

Annual Leave

Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)

Tenancy Loan Deposit scheme

Tax efficient benefits: cycle to work scheme

Season ticket loan

Occupational Health support

Switched On - scheme providing discount on hundreds of retailers products.

Discounted access to sports and social clubs

Employee Assistance Programme.

UK Power Networks

UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.

UK Power Networks continues to be listed in the Sunday Times' Top 25 Best Big Companies to Work For, and the Inclusive Top 50 UK Employers, and made industry history by becoming first company to win Utility of the Year two years running (2015 and 2016, also 2012). We are accredited in the Investors in People Platinum and Nation Equality Standard.

We invest more than £600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.

Job Purpose:

The position, working as part of the Croydon Area team will manage the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks. After a period of training, you will carry out the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.

Principal Accountabilities:

Location of faults on the Distribution network

The restoration of HV & LV supplies

Testing and switching on the HV & LV network - and understanding the results of the tests

Any other relevant jointing duties

Supervise excavating teams

Understand operational and 1:500 diagrams

LV and HV jointing

Use appropriate IT equipment including TDR, LV Faults sniffer and FFE equipment

Nature and Scope:

You undertaking you will play an important role in the safe restoration of LV & HV supplies. We are regulated by several guidelines, and this role is particularly important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. You may work at any location within the UK Power Networks area, initially within the South East Region.

Qualifications:

The following skills and attributes are important to this role

City and Guilds 2339, formally 232, or be willing to undertake a course of study to achieve this

IOSH Managing Safety or be willing to undertake a course of study to achieve thi

Streetworks qualification Units 1, 2, 3 and supervisor

Flexibility and able to work alone and in a team environment

Ability to problem solve in a practical way

Able to work under pressure

Must have a clean driving licence

Personal Characteristics:

The following are important attributes for this role:

Safety focus required

Must be customer focused

Must be willing to undertake standby duties