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Life Enrichment Director Position Summary

Under the general direction of the Executive Director as well as the Corporate and Regional Life Enrichment Directors, primary responsibilities include, but are not limited to, enriching the lives of our residents through regular coordination and facilitation of community events.

Qualifications and Required Experience for Life Enrichment Director:

Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted.

Extensive experience in a creative event management or activity planning role.

Excellent verbal and written communication skills with the ability to interact with a diverse group of team members, residents and family members

Positive attitude, enthusiasm and energy

Compassion for older adults

Extensive knowledge of current technologies

Experience working with individuals with dementia preferred

Working knowledge of the senior living industry preferred

Experience teach/training others and facilitating groups

Must possess valid driver’s license

Must be 21 years of age to obtain a CDL; must obtain a CDL license within 90 days of hire

Primary Responsibilities for Life Enrichment Director:

Ensure the highest quality of customer service is available for our residents

Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits

Perform the Resident Orientation with new residents (as specified in the Welcome Procedure)

Create programming for each month based on the Seven Dimensions of Wellness Model and incorporate all 7 experiences (Emotional, Environmental, Intellectual, Occupational, Physical, Social and Spiritual) from the model each day

Ensure all elements of all signature programs are executed

Manage and schedule all guest entertainers, speakers and outside vendors, including their communication, pay, setup/teardown, event requirements and event execution

Maintain direct line of communication to regional and corporate Life Enrichment team through required reporting

Foster positive long-lasting relationships with external organizations, vendors, venues and other contacts.

Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day

Develop, monitor and adjust work schedules to ensure adequate staffing to meet our service standards

Research and acquire new talent and entertainment for community events

Prepare monthly newsletter using the current program (Connected Living or Illustratus)

For those with Memory Care communities, lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented 

Ensure the veteran’s Wall of Honor is up-to-date with current residents, if applicable

Use modern technologies to enhance the programs offered

Display proficiency with software applications, programs and tools used by American House for the Life Enrichment Director position

Responsible for Life Enrichment department petty cash and/or credit card, keeping a record of all cash receipts, expenditures and balancing on a monthly basis  

Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities

Represent American House professionally at all community events

Maintain the Connected Living community screens and/or the main activity board 

Update the seasonal/vacation decorations throughout the community

Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants or volunteers

Create and manage outing sign-up sheets

Comply with American House’s mission and philosophy as well as written policies and procedures

Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community

Notify the Executive Director and other pertinent contacts of emergency situations

Report any areas/items in need of repair to the Executive Director, including any required maintenance or repair of the community’s vehicle(s)

Acquire and maintain CDL license, where required

Provide leadership and guidance for all Life Enrichment Assistants and volunteers

Complete all necessary paperwork for new volunteers

Obtain all necessary paperwork and records for any animals visiting the community

Place orders for all marketing materials in a timely manner

Follow established safety regulations and quality assurance procedures

Prepare to assist in the event of a crisis or natural disaster, whether with your community or a community in need in your region

Attend notable seminars and identify senior living industry trends as they relate to Life Enrichment

Please note: Other duties pertaining to Life Enrichment may be assigned as needed by the Executive Director or corporate team.

Other Skills and Abilities:

Capacity to read, analyze and interpret facility forms, signs and product instructions

Ability to speak clearly and interpret verbal communication

High degree of interpersonal relationship skills  

Strong organization and time-management

Considerable initiative, judgment and leadership

Telephone and computer technology proficiency

Problem solving and reasoning abilities  

Company Overview:

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.