Role: Building Services Mechanical Lead Engineer / Supervisor
Reports to: Technical Services Manager / Service Delivery Manager
Location: Central London Prime Residential / Commercial – Static
Shift pattern: Monday to Friday 8am to 5pm – 40 hours per week

Purpose and objectives of the role:

Be that person who inspires excellence.

· Responsible for ensuring that the electrical, mechanical and public health systems and services within buildings work effectively, efficiently and safely.
· Carrying out PPMs ensuring compliance and adhering to statutory regulations, but not limited to all routine maintenance.
· Offering leadership to and giving day to day guidance to the Engineers and Maintenance team members.
· Monitoring the activities of sub-contractors.
· Working with the management team to always ensure the quality and improvement of the maintenance services.
· Carrying out reactive tasks you would normally associate with building services.
· Ensure engineering standards are maintained to maximise the operation effectiveness and reliability of the plant and associated systems.
· To ensure company QA and site procedures are adhered to in all aspects.
· Ensure Company & Site, Health & Safety procedures are always followed.
· Maintain accurate site records/documentation in association with all site works in a timely fashion to meet KPI requirements. Keeping all logbooks fully up to date.
· To inspect the condition of services and proactively deal with any day-day issues that may arise.
· Comply with Company Health, Safety and Environmental procedures

Act like an owner and put customers first.

To deliver exceptional property services to all our customers and clients which align with key performance indicators and targets, ensuring high standards are consistently met together with observing all legal, statutory, and regulatory requirements.

Main duties and responsibilities:

● You will be carrying out hands on maintenance of primary mechanical equipment in plant rooms and within common parts of a Super Prime residential/mixed use development.
● The mechanical systems include, AHU’s, FCU’s, HVAC systems, pumps, motors, valves and more.
● Conduct regular inspections, maintenance, and repairs of mechanical systems and equipment.
● Respond promptly to mechanical issues and emergencies during regular working hours.
● Collaborate with the maintenance team to plan and execute mechanical projects and upgrades.
● Participate in building shutdowns, ensuring minimal disruption to operations.
● Provide technical support for mechanical systems and assist in troubleshooting issues.
● Document all maintenance and repair activities, keeping accurate records.

Internal and External Customer Relations

● Always maintain a professional image of the company, while upholding and building effective relationships with colleagues, clients, and customers.
● Maintain a flow of detailed information to Head Office.
● Make certain work areas are left clean and tidy and carry out work in safe manner, adhering to company and site policy, procedures, and risk & method statements.
● Assist in monitoring practices to ensure compliance with relevant legislation and regulations.
● Report any H&S issues to management.
● Undertake robust site-specific risk assessments.

Special requirements:

Trade specific Qualifications/Skills:

· Must have at least 2 years of experience working in a similar role within either prime residential or high-end hotel environments or commercial.
· Ideally you will be mechanically biased but have multi skilled building services maintenance experience.
· Experience of leading a team of engineers on a daily basis
· City & Guilds/NVQ Level 3 in Mechanical Engineering, plumbing, and heating or any relevant mechanical level 3 qualification.
· Excellent IT Skills and proficiency working via a PDA/mobile device and writing reports.
· Outstanding customer service and client-facing skills.

General:
· Comply with company-wide policies and procedures.
· Participate in training activities, departmental meetings, and toolbox talks.
· Carry out other duties consistent with the post holder’s knowledge and skills.
· Comply with company’s equal opportunities policy.
· Committed to the continual improvement of yourself and your team
· A team player, looking for a long-term career
· Legionella awareness and IOSH managing safely

Be the perfect fit.

Your core qualities and attributes:
To be a good team player who takes pride in their work and is willing to collaborate across the business while doing their best to always get a positive outcome from any work they carry out. Must be able to communicate well both verbally and digitally as detailed reports are required for all jobs. To be polite and considerate as most of the day will be spent interacting with customers and members of the public. Must be calm under pressure and always willing to help. Be consistent in terms of attitude, attendance, timekeeping and workmanship