Member Services Coordinator

Location: Leamington Spa (Hybrid Working Model)
Salary: £22K - £25K (DOE) plus excellent benefits
Hours: 35 hrs per week (9 AM - 5 PM)
Start Date: 25th November 2024

Are you organised, methodical, a great communicator and looking to join a friendly and supportive team?

We are seeking a Member Services Coordinator to work closely with the Head of Operations & Member Services, helping to develop and market a range of services to invitation only member firms. This role offers the chance to work in a collaborative and professional environment where no two days are the same.

What You'll Do:

Support the Development & Marketing of services to member firms, aligning with the business's Operational Plan.
Coordinate Specific Services, ensuring smooth delivery and satisfaction.
Research & Introduce New Products/Services to benefit members.
Collaborate with the Executive Team on various initiatives, including marketing materials, event planning, and more.
Assist in organising key events, including the Annual Conference & Awards.
Gather usage stats and prepare reports.
Who We're Looking For:

Excellent communicator- both written and verbal.
Strong organisational skillsand attention to detail.
Tech-savvy, with solid IT skills(familiarity with O365 is a plus).
Strong research & problem-solving abilities.
Experience with Adobe InDesign is desirable, but training can be provided.
Why This Role?

Participation in discretionary annual staff bonus scheme - based on company and personal performance.
Discretionary Christmas bonus.
Christmas party & other social events throughout the year.
Membership of a cashback scheme for essential health costs.
Death in service benefit - 4 x salary.
27 days holiday plus bank holidays.
Additional holiday at Christmas to cover office closure (e.g. 2 extra days plus 2 days of holiday entitlement).
Hybrid working model - a balance of office-based and remote work.
To find out more or to apply contact Nicole at Brellis Recruitment.

INDH