The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Kansas City located at Country Club Plaza and we want a hard working, personable, goal-oriented Store Leader. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.

Responsibilities

“Our goal is to make peoples’ day better, sell clothes, and have FUN!”

Inspire, develop, and lead team to drive and excellent customer experience and revenue

Manage revenue, and payroll

Recruit, hire, and retain store team 

Implement high customer service standards throughout the store and team

Create, maintain relationships with our guests

Encourage suggestive selling to maximize revenue

Monitor inventory levels and communicate specific replenishment needs to HQ

Maintain a clean store and merchandise to Normal standards

Gives constructive feedback to District Leader on all aspects of the business

Mentor, develop team through clear communication

Make a schedule that is adequately and efficiently staffed to business needs

Educate and train team on product knowledge

Participate in weekly calls with peers and District Leader

Embrace an environment that is respectful in communication

Responsible for securing store

Requirements

5+ years retail apparel management experience

Eager to learn through feedback and solve problems in a fast-paced environment

Proficient communication skills with HQ and store team- verbal and written

Strategic Thinking and Planning skills 

Self-starter

Independent, goal oriented, data driven, competitive, and positive energy

Inventory integrity

Time management and merchandising abilities

People person - approachable, friendly

Proficiency with Microsoft Word, Excel and Google Drive

Ability to adapt quickly to new systems and processes

Change agent

Flexible availability, nights, weekends and holidays

What will make you stand out

Multi-unit Store Manager

6+ years of retail management experience

Fashion/apparel industry experience

Passion for making people happy

Proficiency with Shopify and Shopify POS

Strong integrity

Excellent fashion sense

Self- Awareness

Experience as an apparel buyer

Benefits

Paid salary, bi-weekly

Bonus opportunities

Employee Discount

Health, dental, vision benefits available

401k

Please submit a cover letter along with your resume.

Job Types: Full-time