Job Description

About Digital Technology & The SSO  

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.     

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.     

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.     

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  

  

Job Description 

ServiceNow's Infrastructure Security Team is looking for a Staff Level Security Engineer to help us improve and maintain the security posture of the infrastructure that our SaaS based customer platform runs on. You will be developing and supporting critical processes ensuring that ServiceNow's security infrastructure remains free from compromise and available for real-time processes. 

You will work on a fast-paced team of exceptional engineers while you grow your skills and influence ServiceNow. There are no limits to the opportunities for learning and career advancement at ServiceNow.  We need creative solutions, quality implementations, and excellence in support across multiple security domain areas.  

Please Note:   

Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. 

This position will include supporting our US Federal customers 

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards) 

This includes a credit check, criminal/misdemeanor check and taking a drug test.  

Any employment is contingent upon passing the screening.   

What you will do in this role: 

Deployment and configuration of security solutions in support of Network Security and Authentication. Server Security, Certificate lifecycle management, and more) 

Address problems impacting production such as production outages & security incidents 

Assess security risks and impact of issues pertaining to ServiceNow 

 Work with stakeholders to provide triage and remediation recommendations 

Partner with Compliance teams to ensure proper validation is being performed 

Develop and implement innovations on the ServiceNow platform.