Senior Account Executive
Posted on Sep 25, 2024 by Epsilon
West Chicago, IL
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description
Epsilon CRM Agency is seeking a highly resourceful and organized Sr. Account Executive who possesses an upbeat, take-charge personality and will be efficient and effective in providing support to their Client Relationship Manager and colleagues.
The candidate should be a forward-thinker who actively seeks opportunities and maintains strong interpersonal skills as well as the ability to build relationships. They must also possess the ability to work well independently and under general supervision.
Senior Account Executives are responsible for leading the day-to-day administration and implementation of multi-channel campaigns and initiatives, as well as ensuring flawless program execution. Integral to the success of this position is the ability to work with all levels and roles within the organization, from functional delivery teams to creative to data to accounting/finance, as well as third-party vendors and service providers.
Knowledge & Skills
Able to drive the schedule and steps necessary to get various multi-channel campaigns launched on time and on budget
Able to interface and communicate with the Client Relationship Manager
Able to adapt to changing priorities and expectations
Agile learning ability
Exhibit maturity and self-control, even in situations involving conflict or stress
Able to identify problems and ascertain any need for escalation
Excellent problem-solving skills
Data management skills
Excellent organizational skills and time management
Strong communication and note-taking skills
Autonomous
Resourceful
Able to work collaboratively with all stakeholders and influence results
Duties & Responsibilities
Possess minute-by-minute knowledge of all work in progress
Initiate campaign development with clear, concise project request forms
Conduct kick-off meetings with sales team and internal delivery teams
Develop project briefs with Client Relationship Manager’s input, manage changes, and secure approvals. Ensure recommended work delivers against assignment brief(s).
Prepare well-organized, clear, professional and concise communications
Manage all campaign channels (direct mail, email, digital, landing pages, display, SMS etc.) including timelines, reports, and project archive
Work closely with other business functions
Foster partnerships with all departments
Manage financial tracking and reporting by assisting Client Services team with monthly job reconciliations
Assist with the Post-Program Evaluation
Ensure all projects proceed according to plan and deadlines, alerting supervisor & Client Account Manager of potential problems, before they occur
Ensure that all client requests are handled in a timely manner
Ensure all information is captured accurately in documents
Verify accuracy of documents and organize scheduled project approvals to increase program efficiency and profitability
Communicate reports and results to internal team, upon request
Position will interact with every department in the company, as well as with senior management
Adhere to policies and guidelines pertaining to confidentiality, security, safety and professional conduct
Technical Requirements
Exceptional in Microsoft Excel (advanced skills strongly preferred)
Excellent in Microsoft Office (Outlook, Word, Power Point)
Proficient in PDF Editing tool (Adobe Acrobat preferred)
Salesforce CRM experience, a plus
Basecamp knowledge, a plus
Workfront knowledge, a plus
Preferred Qualifications
Bachelor’s Degree
Minimum of three years of relevant work experience
Campaign/project management experience
Strong organizational and time-management skills reflected in the ability to perform, prioritize and re-prioritize multiple tasks seamlessly with excellent attention to detail
Experience working with Direct Mail or Print collateral, strongly preferred
Basic understanding of marketing technologies and email, SMS, and digital display channels
Excellent interpersonal, written and verbal communication skills
Ability to work effectively in a cross-functional, dynamic team environment
Ability to maintain positive, professional demeanor at all times
Ability to work in a fast-paced environment
Emotional maturity
Epsilon CRM Agency is seeking a highly resourceful and organized Sr. Account Executive who possesses an upbeat, take-charge personality and will be efficient and effective in providing support to their Client Relationship Manager and colleagues.
The candidate should be a forward-thinker who actively seeks opportunities and maintains strong interpersonal skills as well as the ability to build relationships. They must also possess the ability to work well independently and under general supervision.
Senior Account Executives are responsible for leading the day-to-day administration and implementation of multi-channel campaigns and initiatives, as well as ensuring flawless program execution. Integral to the success of this position is the ability to work with all levels and roles within the organization, from functional delivery teams to creative to data to accounting/finance, as well as third-party vendors and service providers.
Knowledge & Skills
Able to drive the schedule and steps necessary to get various multi-channel campaigns launched on time and on budget
Able to interface and communicate with the Client Relationship Manager
Able to adapt to changing priorities and expectations
Agile learning ability
Exhibit maturity and self-control, even in situations involving conflict or stress
Able to identify problems and ascertain any need for escalation
Excellent problem-solving skills
Data management skills
Excellent organizational skills and time management
Strong communication and note-taking skills
Autonomous
Resourceful
Able to work collaboratively with all stakeholders and influence results
Duties & Responsibilities
Possess minute-by-minute knowledge of all work in progress
Initiate campaign development with clear, concise project request forms
Conduct kick-off meetings with sales team and internal delivery teams
Develop project briefs with Client Relationship Manager’s input, manage changes, and secure approvals. Ensure recommended work delivers against assignment brief(s).
Prepare well-organized, clear, professional and concise communications
Manage all campaign channels (direct mail, email, digital, landing pages, display, SMS etc.) including timelines, reports, and project archive
Work closely with other business functions
Foster partnerships with all departments
Manage financial tracking and reporting by assisting Client Services team with monthly job reconciliations
Assist with the Post-Program Evaluation
Ensure all projects proceed according to plan and deadlines, alerting supervisor & Client Account Manager of potential problems, before they occur
Ensure that all client requests are handled in a timely manner
Ensure all information is captured accurately in documents
Verify accuracy of documents and organize scheduled project approvals to increase program efficiency and profitability
Communicate reports and results to internal team, upon request
Position will interact with every department in the company, as well as with senior management
Adhere to policies and guidelines pertaining to confidentiality, security, safety and professional conduct
Technical Requirements
Exceptional in Microsoft Excel (advanced skills strongly preferred)
Excellent in Microsoft Office (Outlook, Word, Power Point)
Proficient in PDF Editing tool (Adobe Acrobat preferred)
Salesforce CRM experience, a plus
Basecamp knowledge, a plus
Workfront knowledge, a plus
Preferred Qualifications
Bachelor’s Degree
Minimum of three years of relevant work experience
Campaign/project management experience
Strong organizational and time-management skills reflected in the ability to perform, prioritize and re-prioritize multiple tasks seamlessly with excellent attention to detail
Experience working with Direct Mail or Print collateral, strongly preferred
Basic understanding of marketing technologies and email, SMS, and digital display channels
Excellent interpersonal, written and verbal communication skills
Ability to work effectively in a cross-functional, dynamic team environment
Ability to maintain positive, professional demeanor at all times
Ability to work in a fast-paced environment
Emotional maturity
Reference: 202389342
https://jobs.careeraddict.com/post/95562223
Senior Account Executive
Posted on Sep 25, 2024 by Epsilon
West Chicago, IL
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description
Epsilon CRM Agency is seeking a highly resourceful and organized Sr. Account Executive who possesses an upbeat, take-charge personality and will be efficient and effective in providing support to their Client Relationship Manager and colleagues.
The candidate should be a forward-thinker who actively seeks opportunities and maintains strong interpersonal skills as well as the ability to build relationships. They must also possess the ability to work well independently and under general supervision.
Senior Account Executives are responsible for leading the day-to-day administration and implementation of multi-channel campaigns and initiatives, as well as ensuring flawless program execution. Integral to the success of this position is the ability to work with all levels and roles within the organization, from functional delivery teams to creative to data to accounting/finance, as well as third-party vendors and service providers.
Knowledge & Skills
Able to drive the schedule and steps necessary to get various multi-channel campaigns launched on time and on budget
Able to interface and communicate with the Client Relationship Manager
Able to adapt to changing priorities and expectations
Agile learning ability
Exhibit maturity and self-control, even in situations involving conflict or stress
Able to identify problems and ascertain any need for escalation
Excellent problem-solving skills
Data management skills
Excellent organizational skills and time management
Strong communication and note-taking skills
Autonomous
Resourceful
Able to work collaboratively with all stakeholders and influence results
Duties & Responsibilities
Possess minute-by-minute knowledge of all work in progress
Initiate campaign development with clear, concise project request forms
Conduct kick-off meetings with sales team and internal delivery teams
Develop project briefs with Client Relationship Manager’s input, manage changes, and secure approvals. Ensure recommended work delivers against assignment brief(s).
Prepare well-organized, clear, professional and concise communications
Manage all campaign channels (direct mail, email, digital, landing pages, display, SMS etc.) including timelines, reports, and project archive
Work closely with other business functions
Foster partnerships with all departments
Manage financial tracking and reporting by assisting Client Services team with monthly job reconciliations
Assist with the Post-Program Evaluation
Ensure all projects proceed according to plan and deadlines, alerting supervisor & Client Account Manager of potential problems, before they occur
Ensure that all client requests are handled in a timely manner
Ensure all information is captured accurately in documents
Verify accuracy of documents and organize scheduled project approvals to increase program efficiency and profitability
Communicate reports and results to internal team, upon request
Position will interact with every department in the company, as well as with senior management
Adhere to policies and guidelines pertaining to confidentiality, security, safety and professional conduct
Technical Requirements
Exceptional in Microsoft Excel (advanced skills strongly preferred)
Excellent in Microsoft Office (Outlook, Word, Power Point)
Proficient in PDF Editing tool (Adobe Acrobat preferred)
Salesforce CRM experience, a plus
Basecamp knowledge, a plus
Workfront knowledge, a plus
Preferred Qualifications
Bachelor’s Degree
Minimum of three years of relevant work experience
Campaign/project management experience
Strong organizational and time-management skills reflected in the ability to perform, prioritize and re-prioritize multiple tasks seamlessly with excellent attention to detail
Experience working with Direct Mail or Print collateral, strongly preferred
Basic understanding of marketing technologies and email, SMS, and digital display channels
Excellent interpersonal, written and verbal communication skills
Ability to work effectively in a cross-functional, dynamic team environment
Ability to maintain positive, professional demeanor at all times
Ability to work in a fast-paced environment
Emotional maturity
Epsilon CRM Agency is seeking a highly resourceful and organized Sr. Account Executive who possesses an upbeat, take-charge personality and will be efficient and effective in providing support to their Client Relationship Manager and colleagues.
The candidate should be a forward-thinker who actively seeks opportunities and maintains strong interpersonal skills as well as the ability to build relationships. They must also possess the ability to work well independently and under general supervision.
Senior Account Executives are responsible for leading the day-to-day administration and implementation of multi-channel campaigns and initiatives, as well as ensuring flawless program execution. Integral to the success of this position is the ability to work with all levels and roles within the organization, from functional delivery teams to creative to data to accounting/finance, as well as third-party vendors and service providers.
Knowledge & Skills
Able to drive the schedule and steps necessary to get various multi-channel campaigns launched on time and on budget
Able to interface and communicate with the Client Relationship Manager
Able to adapt to changing priorities and expectations
Agile learning ability
Exhibit maturity and self-control, even in situations involving conflict or stress
Able to identify problems and ascertain any need for escalation
Excellent problem-solving skills
Data management skills
Excellent organizational skills and time management
Strong communication and note-taking skills
Autonomous
Resourceful
Able to work collaboratively with all stakeholders and influence results
Duties & Responsibilities
Possess minute-by-minute knowledge of all work in progress
Initiate campaign development with clear, concise project request forms
Conduct kick-off meetings with sales team and internal delivery teams
Develop project briefs with Client Relationship Manager’s input, manage changes, and secure approvals. Ensure recommended work delivers against assignment brief(s).
Prepare well-organized, clear, professional and concise communications
Manage all campaign channels (direct mail, email, digital, landing pages, display, SMS etc.) including timelines, reports, and project archive
Work closely with other business functions
Foster partnerships with all departments
Manage financial tracking and reporting by assisting Client Services team with monthly job reconciliations
Assist with the Post-Program Evaluation
Ensure all projects proceed according to plan and deadlines, alerting supervisor & Client Account Manager of potential problems, before they occur
Ensure that all client requests are handled in a timely manner
Ensure all information is captured accurately in documents
Verify accuracy of documents and organize scheduled project approvals to increase program efficiency and profitability
Communicate reports and results to internal team, upon request
Position will interact with every department in the company, as well as with senior management
Adhere to policies and guidelines pertaining to confidentiality, security, safety and professional conduct
Technical Requirements
Exceptional in Microsoft Excel (advanced skills strongly preferred)
Excellent in Microsoft Office (Outlook, Word, Power Point)
Proficient in PDF Editing tool (Adobe Acrobat preferred)
Salesforce CRM experience, a plus
Basecamp knowledge, a plus
Workfront knowledge, a plus
Preferred Qualifications
Bachelor’s Degree
Minimum of three years of relevant work experience
Campaign/project management experience
Strong organizational and time-management skills reflected in the ability to perform, prioritize and re-prioritize multiple tasks seamlessly with excellent attention to detail
Experience working with Direct Mail or Print collateral, strongly preferred
Basic understanding of marketing technologies and email, SMS, and digital display channels
Excellent interpersonal, written and verbal communication skills
Ability to work effectively in a cross-functional, dynamic team environment
Ability to maintain positive, professional demeanor at all times
Ability to work in a fast-paced environment
Emotional maturity
Reference: 202389342
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