Regional Director Solutions Engineering - (Remote - Northeast)

Posted on Sep 25, 2024 by Dynatrace
New York County, NY
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time - Remote
Job Description

What’s the role?

As a Dynatrace Regional Director of Solutions Engineering, you will be a key member of the Dynatrace sales engine and will be responsible for leading a team providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for ensuring Solutions Engineers execute great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, manage POCs onsite and remote, and build key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Regional Director of Solutions Engineering at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE leadership experience or expertise in another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

An excellent team leader, with the ability to work across all disciplines.

Excellent communication and presentation skills, with the ability to communicate technical value into business value.

Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.

Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.

Ability to manage a number of projects & people simultaneously, work with a number of different sales and support resources where needed.

Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.

Must be able to travel up to 30% of the time

Responsibilities:

Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.

Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.

As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.

Present Dynatrace’s vision to our customers C-suite executives.

Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.

Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.

Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.

Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.

Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.

Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer

Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Reference: 202389766

https://jobs.careeraddict.com/post/95561799

Regional Director Solutions Engineering - (Remote - Northeast)

Posted on Sep 25, 2024 by Dynatrace

New York County, NY
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time - Remote
Job Description

What’s the role?

As a Dynatrace Regional Director of Solutions Engineering, you will be a key member of the Dynatrace sales engine and will be responsible for leading a team providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for ensuring Solutions Engineers execute great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, manage POCs onsite and remote, and build key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Regional Director of Solutions Engineering at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE leadership experience or expertise in another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

An excellent team leader, with the ability to work across all disciplines.

Excellent communication and presentation skills, with the ability to communicate technical value into business value.

Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.

Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.

Ability to manage a number of projects & people simultaneously, work with a number of different sales and support resources where needed.

Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.

Must be able to travel up to 30% of the time

Responsibilities:

Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.

Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.

As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.

Present Dynatrace’s vision to our customers C-suite executives.

Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.

Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.

Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.

Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.

Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.

Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer

Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Reference: 202389766

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