Job Description

Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:             

Responsibilities

Consistently offer professional, friendly and engaging service

Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises

Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance

Ensure that any violations to law or hotel policy is investigated and reported

Respond to all emergency situations and provide First Aid and C.P.R. as required

Correct and report any fire hazards or health and safety hazards

Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations

Conduct regular floor patrols, cash counts and crowd control

Conduct departmental key control audits and maintain key control records

Maintain computer records of all actions in a Daily Activity Report

Assist guests regarding hotel facilities in an informative and helpful way

Follow department policies, procedures and service standards

Follow all safety policies 

Other duties as assigned

What is in it for you:

Paid time off

Medical, Dental and Vision Insurance, 401K

Complimentary shift meal

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and Educational Assistance for further development

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee