Director of Performance Management
Posted on Sep 25, 2024 by City of Philadelphia
Philadelphia, PA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description
The Director of Performance Management leads the design, management, and implementation of performance management efforts across the large portfolio of programs managed by the Office of Children and Families. The Director role is focused in two major areas: performance management and continuous improvement. The Director supervises an interdisciplinary team of data analysts and specialists that have content expertise in human services. The Director builds and cultivates partnerships with internal and external stakeholders to use performance management practices to make data-informed program and process improvements, spend resources wisely, and ultimately deliver better services for Philadelphia children and families. In addition to the duties noted above, the Director will provide leadership to all performance management internal and external processes and reports, the development and implementation of the evaluation of OCF intermediary contracts, child fatality and near fatality reviews and related national level work, lead the annual Needs Based Budget efforts required of PMT, support efforts to understand and eliminate disproportionality in child welfare, promote the inclusion of youth and family voices in quality improvement efforts, and ensure OCF programs and resources are serving our Philadelphia children and families in most need of support.
Essential Functions
Lead and supervise team of managers and analysts. Provide team oversight, guidance, and coaching to enable project leaders and teams to achieve project outcomes.
Establish and lead a collaborative environment for the performance management teams, where knowledge is shared across disciplines on a regular basis to advance initiatives and projects.
Develop, clarify, assign, and oversee the design of project scopes, definition of deliverables, and the achievement of targeted outcomes and timelines.
Ensure project requirements are achieved in a timely fashion and within budget guidelines.
Convene and engage the performance management teams on a regular basis to build collaborative relationships among project team members.
Develop, refine, test, and implement tools to manage performance management assignments to team members, ensure transparency of assignments and knowledge sharing among team members, and track the timely progress and completion of projects.
Work closely across the Division of Performance Management Technology (PMT) to ensure the alignment of technology, evaluation, data analytic and research projects with the performance management needs of the Office of Children and Families.
Work closely with the PMT implementation science team to carry out larger scale research and evaluation projects that support our performance management strategies.
Support partnerships to inform strategies to eliminate racial disparities and disproportionality in out of home placements in Philadelphia and reduce the overall entry rate of children into the child welfare system.
Lead the development and implementation of the evaluation of OCF intermediary contracts.
Lead the annual Needs Based Budget process on behalf of PMT.
Support the design of new methods and data collection tools to meaningfully include the voice of youth and families in informing quality improvement efforts.
Work with internal and external partners to continue to align performance management practices with industry standards.
Represent OCF performance management in internal and external meetings with key partners.
Prepare reports, status summaries, and presentations for senior leadership.
Communicate (verbally and in writing) effectively with stakeholders and senior agency leadership about projects.
Plan, organize and direct the work activities of City staff, contracted staff, consultants, and other personnel assigned to the team.
Establish and maintain collaborative and effective working relationships with leadership, peers, supervisees, colleagues, and partners.
Lead additional projects as assigned.
Competencies, Knowledge, Skills and Abilities
Demonstrate effective oversight of multiple performance management projects.
Demonstrate effective supervision and management of teams with diverse skill sets, including establishing collaborative team structure and mechanisms, conflict/issue resolution, the ability to direct multi-disciplinary projects, and the ability to ensure a successful project lifecycle.
Demonstrate knowledge of and experience in child welfare operations, policy and practice.
Communicate (verbally and in writing) effectively with stakeholders participating in this project.
Demonstrate analytical and presentation skills, strategic thinking, and high professional ethics.
Establish and maintain effective working relationships with supervisor, leadership, associates, outside consultants and vendors.
Demonstrate knowledge of and experience with mixed methods design and data analyses.
Demonstrate experience with leading multiple, simultaneous projects and with delivering such projects by the agreed deadline.
The Director of Performance Management leads the design, management, and implementation of performance management efforts across the large portfolio of programs managed by the Office of Children and Families. The Director role is focused in two major areas: performance management and continuous improvement. The Director supervises an interdisciplinary team of data analysts and specialists that have content expertise in human services. The Director builds and cultivates partnerships with internal and external stakeholders to use performance management practices to make data-informed program and process improvements, spend resources wisely, and ultimately deliver better services for Philadelphia children and families. In addition to the duties noted above, the Director will provide leadership to all performance management internal and external processes and reports, the development and implementation of the evaluation of OCF intermediary contracts, child fatality and near fatality reviews and related national level work, lead the annual Needs Based Budget efforts required of PMT, support efforts to understand and eliminate disproportionality in child welfare, promote the inclusion of youth and family voices in quality improvement efforts, and ensure OCF programs and resources are serving our Philadelphia children and families in most need of support.
Essential Functions
Lead and supervise team of managers and analysts. Provide team oversight, guidance, and coaching to enable project leaders and teams to achieve project outcomes.
Establish and lead a collaborative environment for the performance management teams, where knowledge is shared across disciplines on a regular basis to advance initiatives and projects.
Develop, clarify, assign, and oversee the design of project scopes, definition of deliverables, and the achievement of targeted outcomes and timelines.
Ensure project requirements are achieved in a timely fashion and within budget guidelines.
Convene and engage the performance management teams on a regular basis to build collaborative relationships among project team members.
Develop, refine, test, and implement tools to manage performance management assignments to team members, ensure transparency of assignments and knowledge sharing among team members, and track the timely progress and completion of projects.
Work closely across the Division of Performance Management Technology (PMT) to ensure the alignment of technology, evaluation, data analytic and research projects with the performance management needs of the Office of Children and Families.
Work closely with the PMT implementation science team to carry out larger scale research and evaluation projects that support our performance management strategies.
Support partnerships to inform strategies to eliminate racial disparities and disproportionality in out of home placements in Philadelphia and reduce the overall entry rate of children into the child welfare system.
Lead the development and implementation of the evaluation of OCF intermediary contracts.
Lead the annual Needs Based Budget process on behalf of PMT.
Support the design of new methods and data collection tools to meaningfully include the voice of youth and families in informing quality improvement efforts.
Work with internal and external partners to continue to align performance management practices with industry standards.
Represent OCF performance management in internal and external meetings with key partners.
Prepare reports, status summaries, and presentations for senior leadership.
Communicate (verbally and in writing) effectively with stakeholders and senior agency leadership about projects.
Plan, organize and direct the work activities of City staff, contracted staff, consultants, and other personnel assigned to the team.
Establish and maintain collaborative and effective working relationships with leadership, peers, supervisees, colleagues, and partners.
Lead additional projects as assigned.
Competencies, Knowledge, Skills and Abilities
Demonstrate effective oversight of multiple performance management projects.
Demonstrate effective supervision and management of teams with diverse skill sets, including establishing collaborative team structure and mechanisms, conflict/issue resolution, the ability to direct multi-disciplinary projects, and the ability to ensure a successful project lifecycle.
Demonstrate knowledge of and experience in child welfare operations, policy and practice.
Communicate (verbally and in writing) effectively with stakeholders participating in this project.
Demonstrate analytical and presentation skills, strategic thinking, and high professional ethics.
Establish and maintain effective working relationships with supervisor, leadership, associates, outside consultants and vendors.
Demonstrate knowledge of and experience with mixed methods design and data analyses.
Demonstrate experience with leading multiple, simultaneous projects and with delivering such projects by the agreed deadline.
Reference: 202392247
https://jobs.careeraddict.com/post/95559319
Director of Performance Management
Posted on Sep 25, 2024 by City of Philadelphia
Philadelphia, PA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description
The Director of Performance Management leads the design, management, and implementation of performance management efforts across the large portfolio of programs managed by the Office of Children and Families. The Director role is focused in two major areas: performance management and continuous improvement. The Director supervises an interdisciplinary team of data analysts and specialists that have content expertise in human services. The Director builds and cultivates partnerships with internal and external stakeholders to use performance management practices to make data-informed program and process improvements, spend resources wisely, and ultimately deliver better services for Philadelphia children and families. In addition to the duties noted above, the Director will provide leadership to all performance management internal and external processes and reports, the development and implementation of the evaluation of OCF intermediary contracts, child fatality and near fatality reviews and related national level work, lead the annual Needs Based Budget efforts required of PMT, support efforts to understand and eliminate disproportionality in child welfare, promote the inclusion of youth and family voices in quality improvement efforts, and ensure OCF programs and resources are serving our Philadelphia children and families in most need of support.
Essential Functions
Lead and supervise team of managers and analysts. Provide team oversight, guidance, and coaching to enable project leaders and teams to achieve project outcomes.
Establish and lead a collaborative environment for the performance management teams, where knowledge is shared across disciplines on a regular basis to advance initiatives and projects.
Develop, clarify, assign, and oversee the design of project scopes, definition of deliverables, and the achievement of targeted outcomes and timelines.
Ensure project requirements are achieved in a timely fashion and within budget guidelines.
Convene and engage the performance management teams on a regular basis to build collaborative relationships among project team members.
Develop, refine, test, and implement tools to manage performance management assignments to team members, ensure transparency of assignments and knowledge sharing among team members, and track the timely progress and completion of projects.
Work closely across the Division of Performance Management Technology (PMT) to ensure the alignment of technology, evaluation, data analytic and research projects with the performance management needs of the Office of Children and Families.
Work closely with the PMT implementation science team to carry out larger scale research and evaluation projects that support our performance management strategies.
Support partnerships to inform strategies to eliminate racial disparities and disproportionality in out of home placements in Philadelphia and reduce the overall entry rate of children into the child welfare system.
Lead the development and implementation of the evaluation of OCF intermediary contracts.
Lead the annual Needs Based Budget process on behalf of PMT.
Support the design of new methods and data collection tools to meaningfully include the voice of youth and families in informing quality improvement efforts.
Work with internal and external partners to continue to align performance management practices with industry standards.
Represent OCF performance management in internal and external meetings with key partners.
Prepare reports, status summaries, and presentations for senior leadership.
Communicate (verbally and in writing) effectively with stakeholders and senior agency leadership about projects.
Plan, organize and direct the work activities of City staff, contracted staff, consultants, and other personnel assigned to the team.
Establish and maintain collaborative and effective working relationships with leadership, peers, supervisees, colleagues, and partners.
Lead additional projects as assigned.
Competencies, Knowledge, Skills and Abilities
Demonstrate effective oversight of multiple performance management projects.
Demonstrate effective supervision and management of teams with diverse skill sets, including establishing collaborative team structure and mechanisms, conflict/issue resolution, the ability to direct multi-disciplinary projects, and the ability to ensure a successful project lifecycle.
Demonstrate knowledge of and experience in child welfare operations, policy and practice.
Communicate (verbally and in writing) effectively with stakeholders participating in this project.
Demonstrate analytical and presentation skills, strategic thinking, and high professional ethics.
Establish and maintain effective working relationships with supervisor, leadership, associates, outside consultants and vendors.
Demonstrate knowledge of and experience with mixed methods design and data analyses.
Demonstrate experience with leading multiple, simultaneous projects and with delivering such projects by the agreed deadline.
The Director of Performance Management leads the design, management, and implementation of performance management efforts across the large portfolio of programs managed by the Office of Children and Families. The Director role is focused in two major areas: performance management and continuous improvement. The Director supervises an interdisciplinary team of data analysts and specialists that have content expertise in human services. The Director builds and cultivates partnerships with internal and external stakeholders to use performance management practices to make data-informed program and process improvements, spend resources wisely, and ultimately deliver better services for Philadelphia children and families. In addition to the duties noted above, the Director will provide leadership to all performance management internal and external processes and reports, the development and implementation of the evaluation of OCF intermediary contracts, child fatality and near fatality reviews and related national level work, lead the annual Needs Based Budget efforts required of PMT, support efforts to understand and eliminate disproportionality in child welfare, promote the inclusion of youth and family voices in quality improvement efforts, and ensure OCF programs and resources are serving our Philadelphia children and families in most need of support.
Essential Functions
Lead and supervise team of managers and analysts. Provide team oversight, guidance, and coaching to enable project leaders and teams to achieve project outcomes.
Establish and lead a collaborative environment for the performance management teams, where knowledge is shared across disciplines on a regular basis to advance initiatives and projects.
Develop, clarify, assign, and oversee the design of project scopes, definition of deliverables, and the achievement of targeted outcomes and timelines.
Ensure project requirements are achieved in a timely fashion and within budget guidelines.
Convene and engage the performance management teams on a regular basis to build collaborative relationships among project team members.
Develop, refine, test, and implement tools to manage performance management assignments to team members, ensure transparency of assignments and knowledge sharing among team members, and track the timely progress and completion of projects.
Work closely across the Division of Performance Management Technology (PMT) to ensure the alignment of technology, evaluation, data analytic and research projects with the performance management needs of the Office of Children and Families.
Work closely with the PMT implementation science team to carry out larger scale research and evaluation projects that support our performance management strategies.
Support partnerships to inform strategies to eliminate racial disparities and disproportionality in out of home placements in Philadelphia and reduce the overall entry rate of children into the child welfare system.
Lead the development and implementation of the evaluation of OCF intermediary contracts.
Lead the annual Needs Based Budget process on behalf of PMT.
Support the design of new methods and data collection tools to meaningfully include the voice of youth and families in informing quality improvement efforts.
Work with internal and external partners to continue to align performance management practices with industry standards.
Represent OCF performance management in internal and external meetings with key partners.
Prepare reports, status summaries, and presentations for senior leadership.
Communicate (verbally and in writing) effectively with stakeholders and senior agency leadership about projects.
Plan, organize and direct the work activities of City staff, contracted staff, consultants, and other personnel assigned to the team.
Establish and maintain collaborative and effective working relationships with leadership, peers, supervisees, colleagues, and partners.
Lead additional projects as assigned.
Competencies, Knowledge, Skills and Abilities
Demonstrate effective oversight of multiple performance management projects.
Demonstrate effective supervision and management of teams with diverse skill sets, including establishing collaborative team structure and mechanisms, conflict/issue resolution, the ability to direct multi-disciplinary projects, and the ability to ensure a successful project lifecycle.
Demonstrate knowledge of and experience in child welfare operations, policy and practice.
Communicate (verbally and in writing) effectively with stakeholders participating in this project.
Demonstrate analytical and presentation skills, strategic thinking, and high professional ethics.
Establish and maintain effective working relationships with supervisor, leadership, associates, outside consultants and vendors.
Demonstrate knowledge of and experience with mixed methods design and data analyses.
Demonstrate experience with leading multiple, simultaneous projects and with delivering such projects by the agreed deadline.
Reference: 202392247
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