Job Description

Assist Server in providing an exceptional experience to our guests and assist in all aspects of breakfast and lunch service. Maintain cleanliness of tables, service areas and equipment.  Restocking the service areas with condiments, plates, glasses, and other items needed to ensure smooth running of the dining room.

Consistently offer professional, friendly and engaging service

Assist servers with food delivery, clearing tables, and setting up tables

Assisting guests with queries

Attend to buffet items

Replenish items and guest amenities

Restock and maintain inventory levels of all products

Ensure overall cleanliness of the restaurant at all times

Follow restaurant policies, procedures and service standards

Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods

Follow all safety and sanitation policies when handling food and beverages

May have to assist In-Room Dining team

 Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.

Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

Maintain positive guest relations at all times.

Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.