Retail Sales Associate / Customer Service

Posted on Sep 24, 2024 by Elements Massage
Costa Mesa, CA
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients promoting health and wellness in a fun, relaxing spa environment, then look no further! 

Retail Sales Associates enjoy the following perks:

Competitive hourly pay $17 - $19 per hour depending on experience PLUS bonuses.

FREE massages / Discounted massages for staff, friends and family!

Work in a clean & peaceful ambiance and surroundings where clients and staff are screened in accordance to state/federal/CDC health guidelines.

Be part of a 5-star oriented, friendly team!

Elements is a smoke-free work environment.

Medical, Accident, dental, vision, health plans available.

Paid Training

Paid sick time

401k

Opportunity for professional growth into management with training from experienced staff.

Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.

Responsibilities:

Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan.

Following our proven sales process to enroll clients into the Elements Massage Wellness Program

Being the first and final face of hospitality, whether on the phone or in the studio

Ensuring the client appointment paperwork and payment process is brief, painless, and accurate

Working as a team with our Managers and Massage Therapists to create an environment where clients are cared for.

Maintaining a clean environment in accordance with federal / local regulations and organized & welcoming environment to welcome our staff and guests.

Qualifications:

Must have worked in a customer facing environment where you are confident and comfortable speaking with and establishing good rapport with clients, making face to face sales pitches in a convincing and conversational manner is expected.

Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

Must be proficient and adept working with web based computer / POS systems or scheduling systems (experience with MindBody software is a huge plus!); scheduling and payments are all processed with computer programs.

Driven to create the best work environment for the employees and the best experiences for the client.

Demonstrate excellent phone skills to make the client / guest feel special and welcome!

Proficiency with modern office tools and systems; scheduling and payments are all processed with web-browser computer programs.

Ability to multi-task and be flexible to work in a changing, dynamic environment.

Self-starter / takes initiative to keep productive and contribute to completing operational tasks.

Must love massage since that's our business!

Must have a great smile and friendly personality!

Be available evenings and weekends.

Legal Disclaimer:

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Reference: 202306974

https://jobs.careeraddict.com/post/95553837

Retail Sales Associate / Customer Service

Posted on Sep 24, 2024 by Elements Massage

Costa Mesa, CA
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients promoting health and wellness in a fun, relaxing spa environment, then look no further! 

Retail Sales Associates enjoy the following perks:

Competitive hourly pay $17 - $19 per hour depending on experience PLUS bonuses.

FREE massages / Discounted massages for staff, friends and family!

Work in a clean & peaceful ambiance and surroundings where clients and staff are screened in accordance to state/federal/CDC health guidelines.

Be part of a 5-star oriented, friendly team!

Elements is a smoke-free work environment.

Medical, Accident, dental, vision, health plans available.

Paid Training

Paid sick time

401k

Opportunity for professional growth into management with training from experienced staff.

Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.

Responsibilities:

Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan.

Following our proven sales process to enroll clients into the Elements Massage Wellness Program

Being the first and final face of hospitality, whether on the phone or in the studio

Ensuring the client appointment paperwork and payment process is brief, painless, and accurate

Working as a team with our Managers and Massage Therapists to create an environment where clients are cared for.

Maintaining a clean environment in accordance with federal / local regulations and organized & welcoming environment to welcome our staff and guests.

Qualifications:

Must have worked in a customer facing environment where you are confident and comfortable speaking with and establishing good rapport with clients, making face to face sales pitches in a convincing and conversational manner is expected.

Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

Must be proficient and adept working with web based computer / POS systems or scheduling systems (experience with MindBody software is a huge plus!); scheduling and payments are all processed with computer programs.

Driven to create the best work environment for the employees and the best experiences for the client.

Demonstrate excellent phone skills to make the client / guest feel special and welcome!

Proficiency with modern office tools and systems; scheduling and payments are all processed with web-browser computer programs.

Ability to multi-task and be flexible to work in a changing, dynamic environment.

Self-starter / takes initiative to keep productive and contribute to completing operational tasks.

Must love massage since that's our business!

Must have a great smile and friendly personality!

Be available evenings and weekends.

Legal Disclaimer:

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Reference: 202306974

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