Head Innkeeper

Posted on Sep 24, 2024 by Key West Collection
Key West, FL
Other
Immediate Start
Annual Salary
Full-Time
Property Description:

Discover a unique opportunity to be part of the rich history of Key West at the Key West Historic Inns Collection. Formerly known as Kimpton Key West, our historic collection boasts 219 guestrooms across Winslow’s Bungalows, Lighthouse Hotel, Ridley House, Ella’s Cottages, and Fitch Lodge. These buildings, originally homes for army officers, industrialists, and steamboat captains, reflect architectural styles from Conch to Queen Anne. Built when Key West was Florida's largest city in 1900, each structure holds captivating stories of gold discoveries and vaudeville performances. Join us and become a part of a team that embraces the vibrant past while offering unparalleled hospitality. Explore our property history at for more information.

Overview:

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor - Head Innkeeper at Ella's Cottages and help make our guests feel right at home! This position will lead our front desk team in delivering exceptional guest service, along with assiting our hotel managers in daily operations for the proeprt. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story!

Key Responsibilities:

Supervise front desk operations, including check-in, check-out, and guest services

Lead and motivate the front desk team to provide exceptional customer service

Handle guest inquiries, concerns, and special requests in a professional and efficient manner

Train and onboard new front desk staff members

Ensure accuracy and completeness of guest reservations and billing information

Collaborate with other departments to resolve guest issues and enhance guest experiences

Maintain a clean and organized front desk area

Monitor and maintain compliance with hotel policies and procedures

Assist our housekeeping and maintenance leaders with proeprty needs

Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel's commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests.

Qualifications:

Prior cash handling experience necessary

High School graduate or G.E.D. equivalent

Ability to communicate effectively with the public and other Team Members

Read, write and speak English fluently

Six months Front Desk experience

Strong computer skills

Flexible schedule including nights and weekends

Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays). 

401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

Reference: 202308390

https://jobs.careeraddict.com/post/95552421

Head Innkeeper

Posted on Sep 24, 2024 by Key West Collection

Key West, FL
Other
Immediate Start
Annual Salary
Full-Time
Property Description:

Discover a unique opportunity to be part of the rich history of Key West at the Key West Historic Inns Collection. Formerly known as Kimpton Key West, our historic collection boasts 219 guestrooms across Winslow’s Bungalows, Lighthouse Hotel, Ridley House, Ella’s Cottages, and Fitch Lodge. These buildings, originally homes for army officers, industrialists, and steamboat captains, reflect architectural styles from Conch to Queen Anne. Built when Key West was Florida's largest city in 1900, each structure holds captivating stories of gold discoveries and vaudeville performances. Join us and become a part of a team that embraces the vibrant past while offering unparalleled hospitality. Explore our property history at for more information.

Overview:

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor - Head Innkeeper at Ella's Cottages and help make our guests feel right at home! This position will lead our front desk team in delivering exceptional guest service, along with assiting our hotel managers in daily operations for the proeprt. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story!

Key Responsibilities:

Supervise front desk operations, including check-in, check-out, and guest services

Lead and motivate the front desk team to provide exceptional customer service

Handle guest inquiries, concerns, and special requests in a professional and efficient manner

Train and onboard new front desk staff members

Ensure accuracy and completeness of guest reservations and billing information

Collaborate with other departments to resolve guest issues and enhance guest experiences

Maintain a clean and organized front desk area

Monitor and maintain compliance with hotel policies and procedures

Assist our housekeeping and maintenance leaders with proeprty needs

Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel's commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests.

Qualifications:

Prior cash handling experience necessary

High School graduate or G.E.D. equivalent

Ability to communicate effectively with the public and other Team Members

Read, write and speak English fluently

Six months Front Desk experience

Strong computer skills

Flexible schedule including nights and weekends

Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays). 

401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

Reference: 202308390

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