Full job description

* Contract Type: 40 Hours Per Week

* Salary: £16.54ph - Overtime paid at £24.81

* Location: Park Royal Depot - Nucleus Park, Park Royal, London, NW10 7XT

* Shift Pattern: Monday - Friday

* Hours of Work: 08:00-17:00

Job Description

Being a collection and delivery driver for our client you’ll often be the first point of contact that our customers have with them, so providing a great service when you collect or hand over a parcel is just as important as collecting or delivering the parcel on time. You are vital to providing a service that genuinely makes a difference to their customers.

Your shift will start at the depot where you’ll assist with loading parcels. We’ll give you a delivery and collection schedule for the day which will be in the region of 50 - 60 stops around the area.

A Sack Barrow/Hand Truck is provided for heavier items

Requirements

*

A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation

*

12 months experience in this or a similar role.

* Recognise the value of providing great customer service

* Can work to deadlines, are flexible and always go above and beyond

* Are friendly, approachable, positive, resourceful and professional

* Are able to multi-task and problem solve

* Ability to lift, load and carry

Required Skills & Experience:

* A passion for delivering excellent customer service

* Strong verbal communication, both on the phone and face-to-face in the customer's home

* To work flexibly, alone or collaboratively with colleagues.

* To utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training

* Ability to use initiative to problem solve in a timely and calm manner to ensure both business and customer needs are satisfied

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