Provides support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to management and customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

TS/SCI with poly required

Fifteen (15) years of experience in projects of similar scope, type, and complexity is required.

Bachelor’s Degree in a technical discipline from an accredited college or university is required.

Five (5) years of additional system administration experience may be substituted for a Bachelor’s Degree.

Benefits

Health & Life Insurance

Dental Insurance

Disability Insurance

401K Retirement Plan with Matching

Tuition Assistance

Vacation and Sick Leave

Hiring Bonuses

Referral Recruitment Program