Strategic Account Manager
Posted on Sep 24, 2024 by Signal AI
New York County, NY
Accountancy
Immediate Start
Annual Salary
Full-Time
About the role - Who are you?
Signal’s proprietary machine learning technology allows organisations to digitise their domain expertise, creating their own AI and then applying it to the explosion of external data. We have a growing number of accounts where we are bringing new propositions to market that integrate our AI and their expertise to improve the quality of insights they offer to end-clients. We are looking for someone to manage and grow these enterprise accounts..
You bring a sophisticated understanding of how to navigate large organisations, have experience in selling and upselling enterprise software and take a variety of stakeholders from the c-suite to analysts on a digital transformation journey. You enjoy learning new technologies and how they can deliver customer value and are eager to understand a product roadmap as well as customer needs and triangulate between the two.
The day to day responsibilities - What you will be doing?
The Strategic Account Manager is responsible for ensuring the success and commercial growth of a number of key accounts. Our account organisations are highly collaborative as we work with them to bring new technology to new challenges within their organisations. This means your role is to work with them to define business goals and new business models as well as support them to leverage and scale the use of our technology. Tackling problems and opportunities in creative, collaborative and logical ways and consistently brainstorming alternative solutions both with partners and internally.
Responsibilities include:
Own the relationship and account strategy between Signal AI and the key accounts, collaborating with the leadership team and senior stakeholders at key accounts
Driving adoption of accounts to increase value and roll-out of new offerings leveraging our technology
Work with clients to ensure their accounts are set up and aligned with Signal AI's vision and product capability whilst ensuring a tailored and streamlined experience to our clients’ business objectives and strategy
Anticipate clients’ requirements and possible challenges - identifying these risks and then being proactive to solve them
Build a deep understanding of the stakeholder environment and priorities at our partner organisations and identify ways to grow our relationship across the organisation
Ensure existing customer contract renewals happen and manage the process
Identify and convert upsell opportunities into A.R.R to demonstrate significant year on year growth
Manage stakeholder expectations internally and externally, taking in a variety of opinions and synthesising the key outcomes for success
Ensure open, effective communication both internally and externally during complex, highly experimental evolving account and partnership relationships
Be an active team member and provide coaching to more junior account managers on achieving commercial success
Developing case studies and joint market opportunities with clients- see for examples
Requirements:
Extensive track record in delighting clients, renewing of existing contracts and meeting and exceeding net revenue retention targets
Previous experience of selling SaaS solutions or a software led sale
Previous experience managing APIs, PowerBI and Tableau preferred
Proven track record of presenting and closing at C-Suite level
Proven examples of where you have a consultative approach to building and retaining client base
Demonstrable evidence of handling the full sales cycle and/or managing customer success
Evidence of being a market leader in Sales and/or Customer success, demonstrating passion, perseverance and consistent success in what you do
Proven experience of where you have developed self to stay ahead of market and client changes on your career path
Flexible, positive and highly collaborative attitude
Salary range $100,000 - $110,000 per annum (plus $40,000 commission)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Unlimited PTO
Family Leave (Maternity, Paternity and Dependant)
Hybrid working and 9 weeks remote per year
Mental health and Wellness Resources with access to Spill
Stock Option Plan
Signal’s proprietary machine learning technology allows organisations to digitise their domain expertise, creating their own AI and then applying it to the explosion of external data. We have a growing number of accounts where we are bringing new propositions to market that integrate our AI and their expertise to improve the quality of insights they offer to end-clients. We are looking for someone to manage and grow these enterprise accounts..
You bring a sophisticated understanding of how to navigate large organisations, have experience in selling and upselling enterprise software and take a variety of stakeholders from the c-suite to analysts on a digital transformation journey. You enjoy learning new technologies and how they can deliver customer value and are eager to understand a product roadmap as well as customer needs and triangulate between the two.
The day to day responsibilities - What you will be doing?
The Strategic Account Manager is responsible for ensuring the success and commercial growth of a number of key accounts. Our account organisations are highly collaborative as we work with them to bring new technology to new challenges within their organisations. This means your role is to work with them to define business goals and new business models as well as support them to leverage and scale the use of our technology. Tackling problems and opportunities in creative, collaborative and logical ways and consistently brainstorming alternative solutions both with partners and internally.
Responsibilities include:
Own the relationship and account strategy between Signal AI and the key accounts, collaborating with the leadership team and senior stakeholders at key accounts
Driving adoption of accounts to increase value and roll-out of new offerings leveraging our technology
Work with clients to ensure their accounts are set up and aligned with Signal AI's vision and product capability whilst ensuring a tailored and streamlined experience to our clients’ business objectives and strategy
Anticipate clients’ requirements and possible challenges - identifying these risks and then being proactive to solve them
Build a deep understanding of the stakeholder environment and priorities at our partner organisations and identify ways to grow our relationship across the organisation
Ensure existing customer contract renewals happen and manage the process
Identify and convert upsell opportunities into A.R.R to demonstrate significant year on year growth
Manage stakeholder expectations internally and externally, taking in a variety of opinions and synthesising the key outcomes for success
Ensure open, effective communication both internally and externally during complex, highly experimental evolving account and partnership relationships
Be an active team member and provide coaching to more junior account managers on achieving commercial success
Developing case studies and joint market opportunities with clients- see for examples
Requirements:
Extensive track record in delighting clients, renewing of existing contracts and meeting and exceeding net revenue retention targets
Previous experience of selling SaaS solutions or a software led sale
Previous experience managing APIs, PowerBI and Tableau preferred
Proven track record of presenting and closing at C-Suite level
Proven examples of where you have a consultative approach to building and retaining client base
Demonstrable evidence of handling the full sales cycle and/or managing customer success
Evidence of being a market leader in Sales and/or Customer success, demonstrating passion, perseverance and consistent success in what you do
Proven experience of where you have developed self to stay ahead of market and client changes on your career path
Flexible, positive and highly collaborative attitude
Salary range $100,000 - $110,000 per annum (plus $40,000 commission)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Unlimited PTO
Family Leave (Maternity, Paternity and Dependant)
Hybrid working and 9 weeks remote per year
Mental health and Wellness Resources with access to Spill
Stock Option Plan
Reference: 202292150
https://jobs.careeraddict.com/post/95535763
Strategic Account Manager
Posted on Sep 24, 2024 by Signal AI
New York County, NY
Accountancy
Immediate Start
Annual Salary
Full-Time
About the role - Who are you?
Signal’s proprietary machine learning technology allows organisations to digitise their domain expertise, creating their own AI and then applying it to the explosion of external data. We have a growing number of accounts where we are bringing new propositions to market that integrate our AI and their expertise to improve the quality of insights they offer to end-clients. We are looking for someone to manage and grow these enterprise accounts..
You bring a sophisticated understanding of how to navigate large organisations, have experience in selling and upselling enterprise software and take a variety of stakeholders from the c-suite to analysts on a digital transformation journey. You enjoy learning new technologies and how they can deliver customer value and are eager to understand a product roadmap as well as customer needs and triangulate between the two.
The day to day responsibilities - What you will be doing?
The Strategic Account Manager is responsible for ensuring the success and commercial growth of a number of key accounts. Our account organisations are highly collaborative as we work with them to bring new technology to new challenges within their organisations. This means your role is to work with them to define business goals and new business models as well as support them to leverage and scale the use of our technology. Tackling problems and opportunities in creative, collaborative and logical ways and consistently brainstorming alternative solutions both with partners and internally.
Responsibilities include:
Own the relationship and account strategy between Signal AI and the key accounts, collaborating with the leadership team and senior stakeholders at key accounts
Driving adoption of accounts to increase value and roll-out of new offerings leveraging our technology
Work with clients to ensure their accounts are set up and aligned with Signal AI's vision and product capability whilst ensuring a tailored and streamlined experience to our clients’ business objectives and strategy
Anticipate clients’ requirements and possible challenges - identifying these risks and then being proactive to solve them
Build a deep understanding of the stakeholder environment and priorities at our partner organisations and identify ways to grow our relationship across the organisation
Ensure existing customer contract renewals happen and manage the process
Identify and convert upsell opportunities into A.R.R to demonstrate significant year on year growth
Manage stakeholder expectations internally and externally, taking in a variety of opinions and synthesising the key outcomes for success
Ensure open, effective communication both internally and externally during complex, highly experimental evolving account and partnership relationships
Be an active team member and provide coaching to more junior account managers on achieving commercial success
Developing case studies and joint market opportunities with clients- see for examples
Requirements:
Extensive track record in delighting clients, renewing of existing contracts and meeting and exceeding net revenue retention targets
Previous experience of selling SaaS solutions or a software led sale
Previous experience managing APIs, PowerBI and Tableau preferred
Proven track record of presenting and closing at C-Suite level
Proven examples of where you have a consultative approach to building and retaining client base
Demonstrable evidence of handling the full sales cycle and/or managing customer success
Evidence of being a market leader in Sales and/or Customer success, demonstrating passion, perseverance and consistent success in what you do
Proven experience of where you have developed self to stay ahead of market and client changes on your career path
Flexible, positive and highly collaborative attitude
Salary range $100,000 - $110,000 per annum (plus $40,000 commission)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Unlimited PTO
Family Leave (Maternity, Paternity and Dependant)
Hybrid working and 9 weeks remote per year
Mental health and Wellness Resources with access to Spill
Stock Option Plan
Signal’s proprietary machine learning technology allows organisations to digitise their domain expertise, creating their own AI and then applying it to the explosion of external data. We have a growing number of accounts where we are bringing new propositions to market that integrate our AI and their expertise to improve the quality of insights they offer to end-clients. We are looking for someone to manage and grow these enterprise accounts..
You bring a sophisticated understanding of how to navigate large organisations, have experience in selling and upselling enterprise software and take a variety of stakeholders from the c-suite to analysts on a digital transformation journey. You enjoy learning new technologies and how they can deliver customer value and are eager to understand a product roadmap as well as customer needs and triangulate between the two.
The day to day responsibilities - What you will be doing?
The Strategic Account Manager is responsible for ensuring the success and commercial growth of a number of key accounts. Our account organisations are highly collaborative as we work with them to bring new technology to new challenges within their organisations. This means your role is to work with them to define business goals and new business models as well as support them to leverage and scale the use of our technology. Tackling problems and opportunities in creative, collaborative and logical ways and consistently brainstorming alternative solutions both with partners and internally.
Responsibilities include:
Own the relationship and account strategy between Signal AI and the key accounts, collaborating with the leadership team and senior stakeholders at key accounts
Driving adoption of accounts to increase value and roll-out of new offerings leveraging our technology
Work with clients to ensure their accounts are set up and aligned with Signal AI's vision and product capability whilst ensuring a tailored and streamlined experience to our clients’ business objectives and strategy
Anticipate clients’ requirements and possible challenges - identifying these risks and then being proactive to solve them
Build a deep understanding of the stakeholder environment and priorities at our partner organisations and identify ways to grow our relationship across the organisation
Ensure existing customer contract renewals happen and manage the process
Identify and convert upsell opportunities into A.R.R to demonstrate significant year on year growth
Manage stakeholder expectations internally and externally, taking in a variety of opinions and synthesising the key outcomes for success
Ensure open, effective communication both internally and externally during complex, highly experimental evolving account and partnership relationships
Be an active team member and provide coaching to more junior account managers on achieving commercial success
Developing case studies and joint market opportunities with clients- see for examples
Requirements:
Extensive track record in delighting clients, renewing of existing contracts and meeting and exceeding net revenue retention targets
Previous experience of selling SaaS solutions or a software led sale
Previous experience managing APIs, PowerBI and Tableau preferred
Proven track record of presenting and closing at C-Suite level
Proven examples of where you have a consultative approach to building and retaining client base
Demonstrable evidence of handling the full sales cycle and/or managing customer success
Evidence of being a market leader in Sales and/or Customer success, demonstrating passion, perseverance and consistent success in what you do
Proven experience of where you have developed self to stay ahead of market and client changes on your career path
Flexible, positive and highly collaborative attitude
Salary range $100,000 - $110,000 per annum (plus $40,000 commission)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Unlimited PTO
Family Leave (Maternity, Paternity and Dependant)
Hybrid working and 9 weeks remote per year
Mental health and Wellness Resources with access to Spill
Stock Option Plan
Reference: 202292150
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