Job Summary

Responsible for waiting on customers, answering telephone inquiries, inventory stocking and tracking, general housekeeping and maintaining displays in the store.

Responsibilities:

Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers

Answers telephone inquiries pleasantly and promptly

Provides customers with information on additional items related to purchases made

Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market

Handle minor complaints with the objective of solving the problem

Listens to a customers complaint to find out what it will take to satisfy the customer

Complies with Companys procedures on sales transactions, paperwork, refunds, credit memos, etc.

Maintains stock, displays and housekeeping for assigned areas

Assists supervisor, other employees as needed

Education

High School Diploma or GED

Experience

3years experience in retail or contractor building material sales preferred

Skills

Ability to do math, read orders, follow instructions and complete forms

Ability to communicate with customers, other employees and supervisors using verbal and written skills

Knowledge and ability to use safe lifting techniques

Interpersonal skills

Good telephone etiquette

Physical Demands

Ability to stand for up to 4hours at a time

Ability to lift up to 90lbs

Reach over head and grasp materials

Bend, stoop or squat to floor level on a repetitive basis

Manual Dexterity

Job Type: Full-time

Pay: $17.00 - $19.00 per hour