Overview:

Consider a new career today as a Mail and Equipment Associate with IST Management Services! Ideal candidates will have relevant experience in customer service, have an understanding of mail operations, are willing to train, are self-starters, and are ready to grow in their professional career. Prior experience in customer service or mail services is a plus. Prior print production experience preferred.

Hourly Compensation: $19.00 - $19.00 per hour

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, PTO, 7 paid holidays, Pet Insurance, Bonus Incentives

Schedule: Monday-Friday - 7:00AM-4:00PM

Location: Pleasanton, CA

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 27 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check out  for more info on us! 

Responsibilities:

The Mail and Equipment Associate will processing incoming mail, maintain the printers throughout the office, and produce printing orders:

Mail - Pick-up, process (scan) and deliver mail and parcels throughout site to appropriate personnel 

Printers - Refill paper, change consumable supplies (toner, drum units, etc.)

Printing - Receive and produce printing orders as received

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

Handle time-sensitive material like confidential, urgent packages

Adhere to all safety procedures

Perform other tasks as assigned

Qualifications:

Ideal candidates have relevant experience in customer service, have an understanding of mail operations, have some printing production knowledge, are willing to train, and are self-starters. Additional qualifications include: 

High school diploma or equivalent (GED)

Professional appearance and demeanor

Keyboarding and windows environment PC skills

Excellent communication skills both verbal and written

Competency in performing multiple functional tasks

Ability to meet employer's attendance policy

Access to reliable transportation to and from work

Lifting up to 50 pounds as needed

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: (url removed).

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance.