ArtTix Ticketing Operations Assistant Manager
Posted on Sep 21, 2024 by Salt Lake County
Salt Lake City, UT
Other
Immediate Start
Annual Salary
Full-Time
Job Description:
Salt Lake County… A career with a purpose in the community you love!
Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.
What it is like to work here:
At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.
Surround yourself with:
Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place... it’s our heart and service that bring us together.
We encourage a work life balance:
Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.
Additional Benefits include:
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees.
Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
Long-Term Disability and Short-Term Disability
Professional Development
Plus: Onsite medical clinic, childcare, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.
JOB SUMMARY
Responsible for assisting in the management of ArtTix Ticketing Operations for Arts & Culture venues and clients. Manages and supports ticketing staff.
MINIMUM QUALIFICATIONS
Three (3) years of related ticketing industry experience OR an equivalent combination of education and experience.
Preference may be given to candidates with customer service, sales experience, and Tessitura ticketing software experience.
ESSENTIAL FUNCTIONS
Manages the Ticket Office during performances and prepares reports for night of events settlements.
Works Broadway at the Eccles, LIVE at the Eccles and other events as assigned.
Plans and directs the daily activities for employees in the ticket office.
Assists with coordinating ticketing information and fulfillment for internal and external Arts & Culture
Assists ‘Live at the Eccles’ and Broadway promoters, partners, and other users’
Assists with monitoring daily ticketing trends – works with partners to increase sales by recommending price zone and seating availability adjustments based on demand.
Runs ticketing reports and custom queries for internal and external
Implements venue-specific onboarding and training programs for ticket office
Acts as backup to payroll functions for all merit and temporary ArtTix Ticketing Ensures compliance with all county payroll policies and procedures.
Assists with supervision of daily operations and ticketing personnel within all Arts & Culture
Assists with ticketing system fiscal controls and maintaining events within the ticketing
Acts as ArtTix Ticketing Operations Manager in his/her
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
Effective management principles
Event Ticketing
Standard accounting procedures
Customer Service
Public relations
Personal Computers and online ticketing systems
ADA requirements
Skills and Abilities to:
Supervise and organize
Effectively and tactfully deal with public
Excellent problem-solving skills
Interpret and implement written procedures and policies
Communicate effectively both verbally and in writing
Make critical decisions under pressure
Establish and maintain internal and external division relationships
Assess ArtTix personnel needs and make recommendations
Demonstrate interpersonal competencies in customer focus, teamwork, collaboration and coaching
Additional Information:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Ability to stand for extended periods, bend, stoop, and carry up to 25 pounds.
IMPORTANT INFORMATION REGARDING THIS POSITION
Must be able to work a flexible schedule including evenings, weekends, and holidays based on business needs.
Salt Lake County… A career with a purpose in the community you love!
Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.
What it is like to work here:
At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.
Surround yourself with:
Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place... it’s our heart and service that bring us together.
We encourage a work life balance:
Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.
Additional Benefits include:
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees.
Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
Long-Term Disability and Short-Term Disability
Professional Development
Plus: Onsite medical clinic, childcare, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.
JOB SUMMARY
Responsible for assisting in the management of ArtTix Ticketing Operations for Arts & Culture venues and clients. Manages and supports ticketing staff.
MINIMUM QUALIFICATIONS
Three (3) years of related ticketing industry experience OR an equivalent combination of education and experience.
Preference may be given to candidates with customer service, sales experience, and Tessitura ticketing software experience.
ESSENTIAL FUNCTIONS
Manages the Ticket Office during performances and prepares reports for night of events settlements.
Works Broadway at the Eccles, LIVE at the Eccles and other events as assigned.
Plans and directs the daily activities for employees in the ticket office.
Assists with coordinating ticketing information and fulfillment for internal and external Arts & Culture
Assists ‘Live at the Eccles’ and Broadway promoters, partners, and other users’
Assists with monitoring daily ticketing trends – works with partners to increase sales by recommending price zone and seating availability adjustments based on demand.
Runs ticketing reports and custom queries for internal and external
Implements venue-specific onboarding and training programs for ticket office
Acts as backup to payroll functions for all merit and temporary ArtTix Ticketing Ensures compliance with all county payroll policies and procedures.
Assists with supervision of daily operations and ticketing personnel within all Arts & Culture
Assists with ticketing system fiscal controls and maintaining events within the ticketing
Acts as ArtTix Ticketing Operations Manager in his/her
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
Effective management principles
Event Ticketing
Standard accounting procedures
Customer Service
Public relations
Personal Computers and online ticketing systems
ADA requirements
Skills and Abilities to:
Supervise and organize
Effectively and tactfully deal with public
Excellent problem-solving skills
Interpret and implement written procedures and policies
Communicate effectively both verbally and in writing
Make critical decisions under pressure
Establish and maintain internal and external division relationships
Assess ArtTix personnel needs and make recommendations
Demonstrate interpersonal competencies in customer focus, teamwork, collaboration and coaching
Additional Information:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Ability to stand for extended periods, bend, stoop, and carry up to 25 pounds.
IMPORTANT INFORMATION REGARDING THIS POSITION
Must be able to work a flexible schedule including evenings, weekends, and holidays based on business needs.
Reference: 202120667
https://jobs.careeraddict.com/post/95503790
ArtTix Ticketing Operations Assistant Manager
Posted on Sep 21, 2024 by Salt Lake County
Salt Lake City, UT
Other
Immediate Start
Annual Salary
Full-Time
Job Description:
Salt Lake County… A career with a purpose in the community you love!
Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.
What it is like to work here:
At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.
Surround yourself with:
Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place... it’s our heart and service that bring us together.
We encourage a work life balance:
Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.
Additional Benefits include:
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees.
Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
Long-Term Disability and Short-Term Disability
Professional Development
Plus: Onsite medical clinic, childcare, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.
JOB SUMMARY
Responsible for assisting in the management of ArtTix Ticketing Operations for Arts & Culture venues and clients. Manages and supports ticketing staff.
MINIMUM QUALIFICATIONS
Three (3) years of related ticketing industry experience OR an equivalent combination of education and experience.
Preference may be given to candidates with customer service, sales experience, and Tessitura ticketing software experience.
ESSENTIAL FUNCTIONS
Manages the Ticket Office during performances and prepares reports for night of events settlements.
Works Broadway at the Eccles, LIVE at the Eccles and other events as assigned.
Plans and directs the daily activities for employees in the ticket office.
Assists with coordinating ticketing information and fulfillment for internal and external Arts & Culture
Assists ‘Live at the Eccles’ and Broadway promoters, partners, and other users’
Assists with monitoring daily ticketing trends – works with partners to increase sales by recommending price zone and seating availability adjustments based on demand.
Runs ticketing reports and custom queries for internal and external
Implements venue-specific onboarding and training programs for ticket office
Acts as backup to payroll functions for all merit and temporary ArtTix Ticketing Ensures compliance with all county payroll policies and procedures.
Assists with supervision of daily operations and ticketing personnel within all Arts & Culture
Assists with ticketing system fiscal controls and maintaining events within the ticketing
Acts as ArtTix Ticketing Operations Manager in his/her
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
Effective management principles
Event Ticketing
Standard accounting procedures
Customer Service
Public relations
Personal Computers and online ticketing systems
ADA requirements
Skills and Abilities to:
Supervise and organize
Effectively and tactfully deal with public
Excellent problem-solving skills
Interpret and implement written procedures and policies
Communicate effectively both verbally and in writing
Make critical decisions under pressure
Establish and maintain internal and external division relationships
Assess ArtTix personnel needs and make recommendations
Demonstrate interpersonal competencies in customer focus, teamwork, collaboration and coaching
Additional Information:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Ability to stand for extended periods, bend, stoop, and carry up to 25 pounds.
IMPORTANT INFORMATION REGARDING THIS POSITION
Must be able to work a flexible schedule including evenings, weekends, and holidays based on business needs.
Salt Lake County… A career with a purpose in the community you love!
Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.
What it is like to work here:
At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.
Surround yourself with:
Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place... it’s our heart and service that bring us together.
We encourage a work life balance:
Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.
Additional Benefits include:
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees.
Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
Long-Term Disability and Short-Term Disability
Professional Development
Plus: Onsite medical clinic, childcare, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.
JOB SUMMARY
Responsible for assisting in the management of ArtTix Ticketing Operations for Arts & Culture venues and clients. Manages and supports ticketing staff.
MINIMUM QUALIFICATIONS
Three (3) years of related ticketing industry experience OR an equivalent combination of education and experience.
Preference may be given to candidates with customer service, sales experience, and Tessitura ticketing software experience.
ESSENTIAL FUNCTIONS
Manages the Ticket Office during performances and prepares reports for night of events settlements.
Works Broadway at the Eccles, LIVE at the Eccles and other events as assigned.
Plans and directs the daily activities for employees in the ticket office.
Assists with coordinating ticketing information and fulfillment for internal and external Arts & Culture
Assists ‘Live at the Eccles’ and Broadway promoters, partners, and other users’
Assists with monitoring daily ticketing trends – works with partners to increase sales by recommending price zone and seating availability adjustments based on demand.
Runs ticketing reports and custom queries for internal and external
Implements venue-specific onboarding and training programs for ticket office
Acts as backup to payroll functions for all merit and temporary ArtTix Ticketing Ensures compliance with all county payroll policies and procedures.
Assists with supervision of daily operations and ticketing personnel within all Arts & Culture
Assists with ticketing system fiscal controls and maintaining events within the ticketing
Acts as ArtTix Ticketing Operations Manager in his/her
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
Effective management principles
Event Ticketing
Standard accounting procedures
Customer Service
Public relations
Personal Computers and online ticketing systems
ADA requirements
Skills and Abilities to:
Supervise and organize
Effectively and tactfully deal with public
Excellent problem-solving skills
Interpret and implement written procedures and policies
Communicate effectively both verbally and in writing
Make critical decisions under pressure
Establish and maintain internal and external division relationships
Assess ArtTix personnel needs and make recommendations
Demonstrate interpersonal competencies in customer focus, teamwork, collaboration and coaching
Additional Information:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Ability to stand for extended periods, bend, stoop, and carry up to 25 pounds.
IMPORTANT INFORMATION REGARDING THIS POSITION
Must be able to work a flexible schedule including evenings, weekends, and holidays based on business needs.
Reference: 202120667
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog