Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Mailroom Clerk, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

Receive, sort and deliver all mail and packages according to established time frames and service standards

Coordinate messenger services and deliveries

Answer telephone and in person inquiries

Process incoming and/or outgoing USPS, UPS, DHL and FedEx packages utilizing postage meters, scales, presort mail, certified mail etc.

Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL and FedEx etc.

Affix postage and shipping labels to outgoing mail and shipments, maintain records on postage and shipments

Track inbound and outbound shipments using various software applications e.g. USPS, UPS, DHL etc.

Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages

Organize and maintain mail, packages and various parcels etc. for delivery and shipment, ensure that all items can be quickly retrieved

Visually inspect mail, envelopes, packages and other items for damage, notifying Supervisor as needed

Assist with assembling general mailings or projects including but not limited to: photocopying, document scanning, folding, stuffing, stapling, addressing and metering

Maintain confidentiality of company and customer information, data and materials

You Are:

Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations

Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask

Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

To Ensure Success In This Role, You Must Have:

Excellent organizational skills

Proficient in Microsoft Office Outlook, Excel, Word

Maintain a high level of productivity, confidentiality, and professionalism

Good problem-solving skills and attention to detail

Team oriented

Must have excellent time management skills and be self-motivated, previous mailroom experience a plus

Ability to take direction and work well under pressure

The above knowledge, skills and abilities may be demonstrated by High school diploma or equivalency.

Pay Range:

USD $17.00 - USD $19.50 /per hour

Shift:

Mornings

Shift Variations:

Monday-Friday : 9am-6pm Est