Ambassador 1

Posted on Sep 21, 2024 by Community Medical Centers of Fresno, CA
Clovis, CA
Other
Immediate Start
Annual Salary
Full-Time
Overview:

*All positions are located in Fresno/Clovis CA*

The perfect blend of exceptional care and comfortable accommodations, Clovis Community Medical Center remains a top choice for women's services, labor and delivery, advanced minimally invasive surgeries, sports medicine, and weight-loss surgery. Home to the Marjorie E. Radin Breast Care Center, California's premier breast care center, we offer screening, diagnostics, and treatments using the most cutting-edge technology available. We're a family-oriented, suburban hospital at the base of the Sierra Nevada Mountains that's part of the Community Medical Centers healthcare network.  Expanded in 2012, Clovis Community has 208 all-private rooms - making Clovis Community the only comprehensive hospital in the area with all-private rooms.

Whether for inpatient or outpatient care, we're here to provide the best possible experience and the highest quality care for the people we serve. That means we are able to offer a variety of ways for you to grow - both in the way you do your job as a healthcare professional and in the way you live your personal life. If you share our passion for providing the best possible care for each and every patient, you should consider a career with our team at Clovis Community Medical Center.

Responsibilities:

Accountabilities 1. Provides a positive first impression of the hospital, greets and assists patients and visitors. Learn and maintain general knowledge about CMC, its staff and programs so that information provided to patients and visitors is current.2. Documents appropriate patient complaints/issues into corporate Incident Reporting Internet System (IRIS) and refer to the correct department, providing necessary information to department manager. Follow up to ensure resolution has occurred and patients have been contacted, while ensuring process is HIPAA compliant.3. Answers information desk telephone, screen calls and route to appropriate patient or department.4. Assists patients and visitors with wheelchair needs, shuttles and taxis.5. Monitors lobby and public areas, including waiting rooms and restrooms, for cleanliness. Arranges for maintenance and environmental services as needed.6. Maintains confidential files and performs other clerical tasks.7. Documents vendor badges, parking permits, and accepts deliveries according to department procedures.8. Assists with patient mail. Retrieves home address and forwards mail to patients no longer in the hospital.9. Performs miscellaneous job related duties as assigned.

Qualifications:

Education• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required Experience• Previous customer service experience in a healthcare environment preferred Questions• Contact recruiter Jose Alvarado today at (url removed) or call/text at (phone number removed). 

Disclaimers:

• Pay ranges listed are an estimate and subject to change.

• If any bonuses are noted, they are only applicable to external hires meeting criteria.

Reference: 202124387

https://jobs.careeraddict.com/post/95500095

Ambassador 1

Posted on Sep 21, 2024 by Community Medical Centers of Fresno, CA

Clovis, CA
Other
Immediate Start
Annual Salary
Full-Time
Overview:

*All positions are located in Fresno/Clovis CA*

The perfect blend of exceptional care and comfortable accommodations, Clovis Community Medical Center remains a top choice for women's services, labor and delivery, advanced minimally invasive surgeries, sports medicine, and weight-loss surgery. Home to the Marjorie E. Radin Breast Care Center, California's premier breast care center, we offer screening, diagnostics, and treatments using the most cutting-edge technology available. We're a family-oriented, suburban hospital at the base of the Sierra Nevada Mountains that's part of the Community Medical Centers healthcare network.  Expanded in 2012, Clovis Community has 208 all-private rooms - making Clovis Community the only comprehensive hospital in the area with all-private rooms.

Whether for inpatient or outpatient care, we're here to provide the best possible experience and the highest quality care for the people we serve. That means we are able to offer a variety of ways for you to grow - both in the way you do your job as a healthcare professional and in the way you live your personal life. If you share our passion for providing the best possible care for each and every patient, you should consider a career with our team at Clovis Community Medical Center.

Responsibilities:

Accountabilities 1. Provides a positive first impression of the hospital, greets and assists patients and visitors. Learn and maintain general knowledge about CMC, its staff and programs so that information provided to patients and visitors is current.2. Documents appropriate patient complaints/issues into corporate Incident Reporting Internet System (IRIS) and refer to the correct department, providing necessary information to department manager. Follow up to ensure resolution has occurred and patients have been contacted, while ensuring process is HIPAA compliant.3. Answers information desk telephone, screen calls and route to appropriate patient or department.4. Assists patients and visitors with wheelchair needs, shuttles and taxis.5. Monitors lobby and public areas, including waiting rooms and restrooms, for cleanliness. Arranges for maintenance and environmental services as needed.6. Maintains confidential files and performs other clerical tasks.7. Documents vendor badges, parking permits, and accepts deliveries according to department procedures.8. Assists with patient mail. Retrieves home address and forwards mail to patients no longer in the hospital.9. Performs miscellaneous job related duties as assigned.

Qualifications:

Education• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required Experience• Previous customer service experience in a healthcare environment preferred Questions• Contact recruiter Jose Alvarado today at (url removed) or call/text at (phone number removed). 

Disclaimers:

• Pay ranges listed are an estimate and subject to change.

• If any bonuses are noted, they are only applicable to external hires meeting criteria.

Reference: 202124387

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