Customer Service Associate
Posted on Sep 21, 2024 by Office Performance
Raleigh, NC
Other
Immediate Start
Annual Salary
Full-Time
Office Performance is currently seeking a highly motivated and customer-oriented individual for a full time entry level Customer Service Associate vacancy. Please note a that a daily commute is required for the role as this is an on-site opportunity. As a Customer Service Associate, you will be responsible for providing exceptional service and support to our valued customers in a retail environment. This is a great opportunity to join a fast-paced and dynamic workplace where your skills and dedication will be recognized and rewarded.
In this role, you will be the first point of contact for customers, responsible for greeting customers, placing orders, answering inquiries, resolving issues, and providing product and service information. You will be required to maintain a high level of professionalism and empathy, ensuring that every customer interaction is positive and leaves a lasting impression.
Responsibilities
Greet customers and initiate conversations
Handle setup process for new customer accounts and orders
Respond promptly to customer inquiries in person and over the phone if applicable
Identify and assess customers' needs, and provide appropriate solutions and recommendations
Handle and resolve customer complaints and concerns in a calm and professional manner
Process sales orders, returns, and exchanges accurately and efficiently
Maintain accurate and detailed records of customer interactions and transactions
Collaborate with cross-functional teams to ensure customer needs are met
Inventory management
Requirements
High school diploma or equivalent
Already local and can start immediately
Can commute 5 days a week
Proven customer service experience and a passion for helping customers
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work well under pressure and in a fast-paced environment
Proficiency in using customer relationship management (CRM) tools and other relevant software
Ability to multitask and prioritize tasks effectively
In this role, you will be the first point of contact for customers, responsible for greeting customers, placing orders, answering inquiries, resolving issues, and providing product and service information. You will be required to maintain a high level of professionalism and empathy, ensuring that every customer interaction is positive and leaves a lasting impression.
Responsibilities
Greet customers and initiate conversations
Handle setup process for new customer accounts and orders
Respond promptly to customer inquiries in person and over the phone if applicable
Identify and assess customers' needs, and provide appropriate solutions and recommendations
Handle and resolve customer complaints and concerns in a calm and professional manner
Process sales orders, returns, and exchanges accurately and efficiently
Maintain accurate and detailed records of customer interactions and transactions
Collaborate with cross-functional teams to ensure customer needs are met
Inventory management
Requirements
High school diploma or equivalent
Already local and can start immediately
Can commute 5 days a week
Proven customer service experience and a passion for helping customers
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work well under pressure and in a fast-paced environment
Proficiency in using customer relationship management (CRM) tools and other relevant software
Ability to multitask and prioritize tasks effectively
Reference: 202105938
https://jobs.careeraddict.com/post/95494896
Customer Service Associate
Posted on Sep 21, 2024 by Office Performance
Raleigh, NC
Other
Immediate Start
Annual Salary
Full-Time
Office Performance is currently seeking a highly motivated and customer-oriented individual for a full time entry level Customer Service Associate vacancy. Please note a that a daily commute is required for the role as this is an on-site opportunity. As a Customer Service Associate, you will be responsible for providing exceptional service and support to our valued customers in a retail environment. This is a great opportunity to join a fast-paced and dynamic workplace where your skills and dedication will be recognized and rewarded.
In this role, you will be the first point of contact for customers, responsible for greeting customers, placing orders, answering inquiries, resolving issues, and providing product and service information. You will be required to maintain a high level of professionalism and empathy, ensuring that every customer interaction is positive and leaves a lasting impression.
Responsibilities
Greet customers and initiate conversations
Handle setup process for new customer accounts and orders
Respond promptly to customer inquiries in person and over the phone if applicable
Identify and assess customers' needs, and provide appropriate solutions and recommendations
Handle and resolve customer complaints and concerns in a calm and professional manner
Process sales orders, returns, and exchanges accurately and efficiently
Maintain accurate and detailed records of customer interactions and transactions
Collaborate with cross-functional teams to ensure customer needs are met
Inventory management
Requirements
High school diploma or equivalent
Already local and can start immediately
Can commute 5 days a week
Proven customer service experience and a passion for helping customers
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work well under pressure and in a fast-paced environment
Proficiency in using customer relationship management (CRM) tools and other relevant software
Ability to multitask and prioritize tasks effectively
In this role, you will be the first point of contact for customers, responsible for greeting customers, placing orders, answering inquiries, resolving issues, and providing product and service information. You will be required to maintain a high level of professionalism and empathy, ensuring that every customer interaction is positive and leaves a lasting impression.
Responsibilities
Greet customers and initiate conversations
Handle setup process for new customer accounts and orders
Respond promptly to customer inquiries in person and over the phone if applicable
Identify and assess customers' needs, and provide appropriate solutions and recommendations
Handle and resolve customer complaints and concerns in a calm and professional manner
Process sales orders, returns, and exchanges accurately and efficiently
Maintain accurate and detailed records of customer interactions and transactions
Collaborate with cross-functional teams to ensure customer needs are met
Inventory management
Requirements
High school diploma or equivalent
Already local and can start immediately
Can commute 5 days a week
Proven customer service experience and a passion for helping customers
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work well under pressure and in a fast-paced environment
Proficiency in using customer relationship management (CRM) tools and other relevant software
Ability to multitask and prioritize tasks effectively
Reference: 202105938
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