The Account Supervisor independently develops and manages client deliverables, budgets and timelines; and is responsible for the day-to-day management of client relationships and/or for specific client projects and deliverables. The ideal candidate will have the versatility to support business-to-business (B2B) and business-to-consumer (B2C) assignments. 

Responsibilities include supporting the development, implementation and measurement of integrated communications campaigns across paid, earned, owned and shared channels. The Account Supervisor can independently develop and manage client deliverables and timelines.

This position is based in our Columbus office.

Specific responsibilities may include:

Client Program Leadership and Execution

Embraces accountability for high-performing projects and campaigns as measured by attainment of client business objectives and overall client satisfaction

Develops project and campaign strategies, proposals, budgets and timelines

Creates and supports media relations campaigns via the development of strategic story pitches, innovative engagement strategies and tactics, as well as can develop effective media lists and editorial calendars

Develops relationships with local, regional, national and trade media to support media relations campaign objectives

Prepares a full range of written materials including creative briefs, news releases, bylined articles, client correspondence and reports

Demonstrates a solid understanding of social media, paid media, advertising and digial marketing and identifies ways to integrate social networking into other communications strategies

Writes background materials, assists in development of client presentations, helps implement account programs and maintains regular contact with clients

Manages event planning and provide on-the-ground support for events and other client activities

Demonstrates an understanding of how to leverage marketing technologies, such as marketing automation, to accomplish client goals

Account Management

Communicates effectively with client contacts to keep them informed of progress, and anticipates client needs before asked

Builds positive relationships with and acts as a liaison between colleagues and clients

Seeks out, listens for and is attuned to new opportunities with existing clients

Collaborates with team members in Media, Creative, Digital and Public Relations to bring the best solutions and expertise to the client, and to develop relationships and strategies to grow our clients’ business with the agency

Manages digital and print projects from concept to completion

Agency Development

Contributes to new business initiatives, as appropriate

Supports the organization by adhering to consistent standards for client financial performance, including timely input on projected work, billing, and other administrative duties

Develops a thorough understanding of the entire marketing and communications landscape in order to support clients’ integrated marketing and communications programs

Ensures agency values are adhered to across all client projects and deliverables

Provides support to team members at all levels on various projects as needed 

Qualifications

More than five years of experience working in an agency setting and in communications-related fields

Proven experience in helping to develop integrated marketing and communications campaigns

Must have strong analytical and strategic skills

Adept at learning about new industries quickly and applying knowledge to recommendations

Excellent presentation and writing skills

Experience managing multiple projects and prioritizing; demonstrates a sense of urgency in responding to client questions and requests

Ability to manage conflicts and difficult situations

Extremely organized and detail-oriented

BA/BS in related fields

Ability to travel, which is estimated to be around 10% of a full schedule

To apply, please submit your cover letter, resume and salary requirements for this position.

Relocation assistance will not be provided. 

Fahlgren Mortine is an Equal Opportunity Employer.