Job Description

Assignments typically include evaluation of requirements, and implementation of automated workflows to meet business requirements. Interfaces with all areas affected by the project including customer, computer services, and client services. Analyzes business and technical automation processes to formulate and develop new and modified business automation processes and processing systems. Represents the technology unit to define requirements and business cases for the automation technology developments and process improvements. Coordinates with business and technology teams, ascertaining business requirements and system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls.

Essential Functions

Automation: Design, develop, test, and integrate multiple solutions to build robust and scalable automations.

Process Analysis and Documentation: Elicit, analyze, and document business, user and solution requirements, as required by the project. Analyze and document current and future state processes.

Process Improvement: Analyzes business and technical processes to formulate and develop new and modified business information processing systems. Produce technical content and materials for internal and external users of custom processes.

Process Evaluation: Participates in the evaluation of new business processes relative to their domain(s). Proposes technology to be used/ supported through technical, business and cost analysis. Define and evaluate automation and visual technologies to support key business processes.

Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.