Job Description

We are seeking an enthusiastic and driven individual to assist the management team in our Balsam Hill Studio retail store at Whalers Village in Lahaina, HI. In the part-time Sales Associate role, you will have the opportunity to help ensure that our customers experience the magic of Balsam Hill in an inspired vacation setting.

The Sales Associate will support the store management team by fostering a positive work environment that ensures customer satisfaction, boosts productivity, and drives sales. From enhancing the customer shopping experience to assisting with store opening and closing, the Sales Associate is vital to the success of Balsam Hill Studio. We are particularly excited about candidates with a proven history of retail success and creating customer-centric shopping experiences!

What you’ll do:

Assist customers and provide top notch service to ensure all patrons leave satisfied 

Assist with merchandising, cleaning, and restocking

Gather customer feedback 

Achieve sales targets by generating revenue through effective sales strategies

Perform opening/closing routines as needed

Demonstrate exemplary customer service and selling skills

What you bring to the table:

1+ years of retail experience preferred

Strong communication skills with customers and sales staff

Demonstrated time management, organizational and multi-tasking skills

Passion for exemplary service

Great sales skills: retail sales experience a strong plus

Proficiency with iPads, basic computer skills, and basic data entry (data entry very minimal overall)

Flexibility: willingness to perform other various duties as required

Physical Requirements:

Must be able to work onsite for every shift

May assemble and disassemble Christmas trees and other decorations

May lift and or move items up to forty pounds

Notes: The Sales Associate role is a part-time in-person position, expected to work around 20 hours per week.

About Us: Balsam Brands is a global, eCommerce retailer with roots in vacation and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. 

Balsam Hill Studio, an extension of our vacation brand Balsam Hill®, reimagines souvenir shopping, offering premium ornaments unique to each store's location. The Balsam Hill Studio retail store at Whalers Village in Lahaina, HI will feature unique, handcrafted ornaments specific to Hawaii. Presenting tourists with beautiful, curated options for mementos to remind them of their extraordinary adventures every vacation season for years to come.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

Check out our flagship brand, Balsam Hill:

Balsam Brands in Forbes:

Balsam Brands on LinkedIn: 

Glassdoor:

The pay rate for this position is: $23.00 per hour.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.