Job Description

The Quality Manager will support all business units in the facility in developing and executing manufacturing processes to achieve shared objectives across the facility.  This role will monitor the Quality System metrics to drive continuous improvement efforts for the facility.  Specific responsibilities include planning, directing, and leading the company's Quality Management System & Processes assuring adherence with both internal & external requirements, thus ensuring that the Quality Management System is effectively implemented throughout the facility. 

Key Accountabilities

Establish, improve, sustain and report KPI performance; leverage data to prioritize actions and drive continuous improvement

Maintains in-process, receiving, and outgoing inspection systems, equipment, gauges, and records, in accordance with company Quality Assurance policies.

Responds to customer issues and directs manufacturing response to ensure satisfied consumers. 

Champion a high commitment and performance culture by actively communicating MBCI’s vision, mission, and values.

Champion MBCI’s Zero Injury Mission through demonstrated commitment to the Always Aware program, site specific safety plans and targeted MBCI initiatives

Drive customer satisfaction through strict adherence to product specifications, open communication, and timely follow-up

Identify and implement measures to improve production methods, equipment performance, and quality of product.

Recruit, manage and continuously develop the leadership team to achieve departmental and plant objectives

Interpret and enforce company policies, rules, safety regulations and quality methods to supervisors and associates

<20% travel required

Key Competencies

Plans and aligns; plans and prioritizes work to meet commitments aligned with organizational goals

Communicate effectively; develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences

Instills trust; gains the confidence and trust of others through honesty, integrity, and authenticity

Build effective teams and drive engagement; build strong teams that apply their diverse skills and perspectives to achieve common goals; creates a climate where people are motivated to do their best to help the organization win

Drives result; consistently achieve results, even under tough circumstances

Ensures accountability; holds self and others accountable to meet commitments

Interpersonal Savvy; relates comfortably and builds relationships with people across levels, functions, culture, and geography

Decision Quality; makes sound decisions, even in the absence of complete information