Job Description

An Admission Coordinator must demonstrate a personal dedication towards finding appropriate placement for our prospective clients. With an emphasis on quality and urgency, an Admissions Coordinator is expected to communicate seamlessly with clients, families, providers, and internal staff to ensure our prospective clients receive timely access to care.  

Responsibilities

Arrive on time and work the duration of their scheduled shifts.  Coordinators must also be willing to work outside of business hours, when needed.

Ability to maintain a professional demeanor, at all times. An Admission Coordinator is generally the first contact with Discovery, and must uphold a high standard of communication, behavior and attitude when communicating with clients and other professionals.

Exemplary interpersonal skills to effectively communicate with clients, referrals, and other internal staff.

Ability to work as an active team member at all times

Demonstrate a willingness to learn

Ability to problem solve from a solution-based place

Speak clearly, concisely and with passion about DBH service offerings

Make daily contact and prompt follow up with all active cases

Demonstrate active listening skills

Convey authentic empathy and compassion through words and tone of voice

Able to effectively communicate the features, advantages, and benefits of the program

Ability to manage and prioritize daily work within acceptable departmental time frames

Maintain impeccable documentation

This is a full-time position at our corporate office.