Job Description

General Summary

Provides a high level of customer service, administrative support, and project coordination throughout the Talent Acquisition process with a focus on the full candidate experience pre and post job offer, which includes all pre-employment onboarding activities.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Manages the pre-employment onboarding process for assigned candidates to ensure a smooth and efficient candidate and hiring-manager experience. 

Generates reports to track pre-employment onboarding progress and completion for assigned candidates.

Interfaces with candidates, Recruiters, and hiring teams with a focus on customer service and compliance.

Monitors and completes required pre- and post- job offer screening requirements on all assigned candidates (e.g., background checks, reference checks, etc.) and escalates issues as appropriate.

Verifies and uploads all required documentation in the system of record.

Ensures data accuracy in all systems and documents.

Runs reports and tracks relevant performance metrics.

Schedules and coordinates interviews between Recruiters, candidates, and hiring teams.

Greets and escorts candidates during their interview process as necessary.

Coordinates travel arrangements and hotel accommodations for non-local candidates and follows through on reimbursements.

Troubleshoots interview scheduling challenges and keeps candidates, managers, and recruiters apprised of progress.

Administers candidate experience surveys to new hires on a regular basis.

Performs other duties and responsibilities as assigned.