Job Description

We are looking for energetic, creative, and enthusiastic Retail Shop Associates to join the Equinox team at our Equinox Club in Chestnut Hill! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. 

The Shop Associate provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Shop Associate takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Shop Associate also assists with the timely and accurate completion of operational tasks. 

Responsibilities include, but are not limited to the following:

SALES & SERVICE:

Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)

Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox

Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

Understands and upholds all loss prevention and inventory management policies on a consistent basis

Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks

PRODUCT & PRESENTATION:

Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code

Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION:

Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients

Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit

Complies with and enforces all company policies and procedures; embraces and supports company initiatives

Communicates clearly and effectively at all levels with both tact and diplomacy