Job Description

Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed. 

Maintains resident retention by working with residents and their families, dealing with any issues that arise.

Responds and follows up with all walk-ins, phone-ins, mail-ins timely and appropriately.

Keeps up to date with information about competitors.

Meets all expectations of meaningful contacts, leases and occupancy.

Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits.

Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy. 

Maintain all local, state, and federal licenses for the community.

Lead staff meetings. 

Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect. 

Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations. 

Manage other support level and management roles as needed.