Collections Rep needs 2+ years experience

Collections Rep requires:

Account receivables

Purchasing order

Billing

Collections

Collections Rep duties:

Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward

Audit lease documents or purchase orders to validate billing, identify necessary billing adjustments and complete paperwork to support changes.

Initiate telephone contact and maintain proper follow up with assigned customer(s) and initiate timely escalation for Supervisor review when needed.

Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency.