Overview:

IST Management is seeking an Office Services Associate for the Chicago team! The Office Services Associate is responsible for providing Corporate mailroom, backup reception and other support services on-site in a professional team environment. Ideal candidates are customer focused, possess prior relevant experience, are tech savvy, and are willing to train as necessary. 

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 27 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check out for more info on us! 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance, and Bonus Incentives

Hourly Compensation: $18.00 - $18.00 

Schedule: Monday-Friday 8:30am-5:30pm

Responsibilities:

Key responsibilities for the Office Services Associate role include:

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

Mailroom services- scan/sort/delivery of mail and packages throughout site to appropriate personnel

Reception services- backup reception as necessary- answer and direct multi-line phones and direct calls, answer inquiries from customers 

Ordering supplies, maintain supply inventory 

Handle time-sensitive material like confidential, urgent packages

Demonstrate flexibility in satisfying customer demands in a high volume, production environment

Consistently adhere to business procedure guidelines

Take direction from supervisor or site manager

Participate in cross-training; Adhere to all safety procedures; Perform other tasks as assigned

Qualifications:

Job Requirements include:

High school diploma or equivalent (GED) 

Customer Service/ Hospitality/ Retail background preferred

Professional appearance and demeanor

Keyboarding and windows environment PC skills; Excellent communication skills both verbal and written

Ability to effectively work individually or in a team environment

Competency in performing multiple functional tasks; Ability to meet employer's attendance policy

A valid drivers license and/or access to reliable transportation to and from work; Lifting up to 55 pounds, walking and standing for extended periods of time

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: (url removed).

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.