Overview:

Tamarack Resort is excited to announce that we are hiring for our Banquets team! We are seeking a Banquets Supervisor who will lead and support our Banquet team with excellence. In this role, you will oversee the accurate setup and teardown of all events, ensuring everything runs smoothly. 

  

As the Banquet Supervisor, you will be dedicated to delivering outstanding service to both our internal team and external guests. Your role will be key in embodying the Tamarack Resort Culture and enhancing our reputation as both a top-tier destination and an employer of choice. Join us in creating exceptional experiences and making Tamarack Resort the premier choice for both visitors and team members! 

Responsibilities:

Maintains a commitment to customer service and guest satisfaction 

Maintains an up to date working knowledge of all resort amenities as well as any special events 

Prepares all banquet space prior to events 

Tears down all banquet space after events 

Follows Banquet Event Orders with strong attention to detail 

Maintains a strong knowledge of various types of set-up  

Assists the banquet server with clearing of tables as needed  

Assists the A/V team with setting up equipment 

Assists with all set-up functions to include setting silverware, draping tables, folding napkins and arranging centerpieces/décor  

Removes centerpieces/décor after events and stores appropriately 

Removes soil linens and stores appropriately 

Assists with transporting food/beverages to event location 

Ensure culinary areas are clean and organized after every banquet event.  

Attends appropriate resort, division and department meetings 

Maintains the cleanliness of banquet storage rooms 

Assembles dance floors 

Arranges buffets, stages and podiums 

Interacts with resort staff in a professional manner, assisting other departments with necessary information 

Communicates all pertinent information to the banquets team 

Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor. 

Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver. 

Qualifications:

Three years previous serving experience, preferably in a banquets capacity 

Must have strong customer service skills 

Ability to implement and uphold service standards 

High school education required 

At least one year of customer service experience preferred 

Prior hospitality experience preferred  

Must always ensure a teamwork environment 

Ability to work a flexible schedule that may include evenings, weekends and holidays 

Must be able to stand on feet and walk throughout the day,  

Must be able to frequently lift and carry up to 50 lbs;  

Must be able to bend, squat, push, pull frequently