Overview:

Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union’s Northport branch is hiring a Peak-Time Teller and we want YOU to apply! 

As a Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union’s members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Why work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions, a four-time recipient of Madison Magazine’s Best Places to Work, and a two-time Milwaukee Journal Sentinel’s Top Workplace to receive:

Peak/Part time employees earn paid time-off (pro-rated based on hours worked)

2 weeks paid Caregiver Leave (pro-rated based on hours worked)

2.5 weeks paid New Child Leave (pro-rated based on hours worked)

8 hours paid volunteer time annually

Paid holidays (if normal work schedule falls on a recognized vacation)

Personal development and peer connections through Employee Community Groups

401k option with company match of up to 5%, plus approximately 4% discretionary match

Annual variable bonus reward

Employee Assistance Program

And more!

Responsibilities:

Be the face of UW Credit Union by providing front facing member service at the Northport branch location

Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy

Maintain a high degree of knowledge in all UW Credit Union products and services

Ensure all members requests are processed accurately and efficiently

Adhere to UW Credit Union’s Cash Management policies and procedures

Research all teller transactions when potential errors are identified, and communicate with affected members

Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals

Consistently seek out opportunities to exceed member expectations

Qualifications:

What You’ll Need to Succeed

High School Diploma or equivalent

1 year of customer service experience

Demonstrates ability to work with customers of all ages and backgrounds

Excellent interpersonal and professional skills

Team player that can confidently jump in where and when you are needed

Ability to work in an autonomous environment

UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.