Job Overview:

Our client is a growing, fast-paced logistics provider that delivers efficient and tailored solutions to meet client needs.
We're seeking a proactive and customer-centric Account Manager to join our team.

In this role, you'll be the main liaison between clients and internal teams, ensuring seamless order fulfillment and delivery.

Responsibilities:

* Order Management: Oversee customer orders to ensure accurate and timely processing.

* Client Communication: Act as the primary point of contact, providing shipment updates and addressing client inquiries.

* Invoicing: Track shipments and charges to ensure invoicing is done accurately and on time.

* Customer Service: Resolve any client issues professionally and efficiently.

* Courier Coordination: Liaise with courier companies to arrange pickups and manage deliveries.

* Route Optimisation: Work with the transport manager to optimise delivery routes.

* Warehouse Collaboration: Coordinate with the warehouse team to ensure smooth and accurate order fulfillment.

Desired Candidate:

* Strong communication skills with the ability to build lasting client relationships.

* Proficient in Microsoft Office and logistics-related software.

* Ability to handle multiple tasks under pressure and prioritize effectively.

* Eager to learn and adapt in a dynamic environment.

* Previous experience in logistics or a related field is an advantage, but not required.

Be part of a team committed to delivering excellent logistics solutions