4 x HR Service Advisor (CIPD)
6 months Initially
Inside IR35
Remote/travel to Bracknell once a quarter

Our client is a unique retail business within the UK looking to oversee the will work as part of a team in a fast paced environment to coach, guide and advise People Managers and Managers, who seek our advice on people policies, processes, and best practice on Employee Relations matters.

• Act in accordance with our clients purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business. Share your knowledge, experiences, ideas and opinion to improve the companies, speaking honestly and frequently.
• Invest in your personal and professional development to achieve your potential, by doing more, doing better, or doing different.
• Continuously engage with and actively contribute to your Profession.
• Take responsibility for actively engaging with change
• Responding to all people manager requests for People Policy support and advice
• Ensuring line managers understand the appropriate people policies and legal risk
• Provision of coaching support and advice that enables People managers to decide an appropriate course of action
• Provide written advice via submitted People Query forms
• Accurately identifying where escalation and/or referral for case management is required
• Capture accurate records whilst on calls and maintain up to date case notes
• Provision of People policy advice and guidance for ad hoc requests such as drafting Gazette letter responses
• Drafting ad-hoc letters for disciplinary, grievance and sickness cases
• Maintains an overview of people policies, processes and legislation.
• Use Group Case Management (GCM) reporting to drive continuous improvement
• Assists the management team in identification and delivery of improvements to services and ways of working
• Effective liaison with the wider People Policy Advice team and the wider

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.