Housing Assistant

Nottingham

Contract
£15.56 per hour

Our client is looking for an experienced Housing Assistant.

The post will be full time office based Monday to Friday, customer facing (working on our Lettings front of house desk). Hours are;

• 08:30 to 17:00 Monday, Tuesday and Thursday

• 09:30 to 17:00 Wednesday

• 08:30 to 16:30 Friday

The role is administrative tasks to support the full-time permanent members of staff. See list below but this isn’t exhaustive;

• receiving keys from outgoing tenants

• giving advice about how to end tenancies

• sending mail-merge letters on mass

• sending letters for Housing Officers

• raising purchase orders, journal vouchers etc.

• sending emails to new tenants with information about their tenancy

• attaching documents onto our document management system

• accepting tenants so they can look for a mutual exchange

• updating adverts with technical information

• bidding for properties upon request from applicants

• adding garage applicants onto our housing management system

• terminating garages

• website messages

• manage keys for blocks of flats (ordering, updating spreadsheets)

• collect incoming post from our post room, log, scan, disseminate, take post to post room for posting out

• call backs – ringing applicants to get them registered onto the Homefinder waiting list

• documents handed in by tenants and applicants – ensure disseminated, scanned etc.

• deal with general enquiries – face to face and via the Homefinder website

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer