Temporary Accommodation Officer

Lambeth

Job Role

Responsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. To ensure compliance with legislative and defined standards, contractual arrangements and service objectives.

The post-holder will be required to undertake responsibilities across Temporary Accommodation Placements and Temporary Accommodation Management as directed. Temporary accommodation includes accommodation provided pursuant to Part 7 of the Housing Act 1996, and any other temporary accommodation provision outside of this Act, including temporary accommodation provided for other services.

Key Responsibilities

To deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including the Council Hostels, Private Leasing Scheme and other supported accommodation including homes spot purchased with providers used to accommodate homeless households, social service clients and individuals with experience of rough sleeping.

To ensure rent account set-up and closure applicable to a letting providing information to residents on mechanisms for rent payment.

To advise the Housing Access and Housing Solutions team of nominees acceptance of accommodation or in refusal to help secure reasons for this at viewing to provide the Housing Access team