Services Coordinator

Salary: £24,561pa

Location: Salford - Across 2 sites

Permanent

35 hours per week

Closing date: Sunday 6th October 2024

Interview date: Tuesday 15th October 2024 at Peterloo Court, Salford

Enhanced DBS check working with Adults

Our organisation is all about people – the people who live in our homes, the people in the communities we serve and the people we work with.

So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!

We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this.

As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential.

This role will help us to do this by providing monitoring and support in connection with tenants well-being and housing management needs.

In this role, you will be responsible for

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Delivering a brilliant service to customers living in our older people’s independent living schemes

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Provide intensive ‘on scheme’ housing management and support services to customers living in our buildings, ensuring provision of excellent services and active customer participation and involvement.

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Ensure that the building is compliant with health and safety and that all repairs and planned works are carried out to an appropriate standard.

We need people who have:

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excellent communication skills;

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an understanding of professional boundaries and safeguarding;

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experience of working in a fast-paced environment and able to meet deadlines;

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strong organisational skills;

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resilience and compassion, as you’ll work with people with complex needs;

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a flexible attitude towards your working hours (in the event of an emergency situation);

We are happy to consider applicants who do not have previous housing experience or that of working with older people.

An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

So, if you have a great rapport with people and can make a difference - we’d love you to join our team!

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